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Amgen Patient Programs Sr Associate in Buenos Aires, Argentina

Location: Olivos (Buenos Aires)

If you are looking for an innovative position in which you can challenge the business designing and executing processes with great quality and governance focus, so this is your opportunity! Having appetite to try new business approaches and leading-edge initiatives are the basis for this proposal.

The Patient Programs Sr Associate (PPsA) is primarily responsible for executing Patient Support program processess such as implementing new programs, ensuring Patients programs quality and delivering GMP program documentation. The PPsA will work collaboratively with the the broader amgen organization and external service providers in order to enable an high quality experience for Patients within the program. This includes, deliverting and operating a call center, implementing and managing a Patient Relationship Management system, implementing and measuring business process performance, and ensuring adherence to Amgen standards and local regulations.

The PPsA role is for our Argentina Affiliate based out of Olivos, Buenos Aires, Argentina and will be part of the Amgen IS & Innovation organization. The PPsA will report to the PSP Manager and will help drive all project/pilot planning and execution activities. He/She will be part of the brand teams, develop deep understanding of patient journeys and the patient ecosystem to design, implement and manage innovative technology and process related solutions to improve Patients with Amgen's Patient Support Program.

Key responsabilities:

  • Active participation on the implement, support and improvement of an innovative Patient Support Program (PSP)

  • Engage with business & medical stakeholders to understand and address pain points and opportunities.

  • Participate and/or lead innovation committees and workshops

  • Lead project planning efforts (activities, timing and resource planning)

  • Control budget execution and assist on budget planning exercises

  • Manage PSP vendors and monitor vendor adherence to contracts and KPI

  • Identify risk and attendant mitigations in sprint plan and MVP selection

  • Facilitate a disciplined approach in product backlog grooming

  • Maintain, monitor, and improve pilot/project metrics

  • Information sharing activities including: design research, problem to solve, insight, value proposition, pilot scope and status

Requirements :

  • Degree in careers related to health or information technology or similar experience

  • Solid experience in working with innovative and strategic business solutions in the pharma industry

  • Ability to build relationships, collaborate and influence across a matrix organization

  • Experience with business intelligence tools & digital marketing

  • Fluent English

About us

AMGEN is one of the world’s leading biotechnology companies in the pharma industry. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

Amgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.

Visit: www.amgen.com

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.