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Citigroup RMO Payables Senior Business Analyst in Budapest, Hungary

Join our expanding Citi Payables Senior Business Analyst team in Budapest and make your own progress in a supportive and friendly environment in RMO EMEA Payables Operations department!

The Resource Management Organization (RMO) supports the end-to-end supplier lifecycle process, from supplier risk assessment, through competitive bidding and selection to contracting and payment. The RMO’s purpose is to ensure we manage our supply chain in an efficient and standardized manner through all stages of the supplier lifecycle, leveraging Citi’s scale to optimize the supply chain while ensuring rigorous controls.

We are a people-oriented organization that appreciates and promotes personal and professional aspirations: we acknowledge life-work balance throughout your career path.


  • Responsible for the accuracy and timelines of the end-to-end invoice, CTE employee expense claims and Funds Transfers processes.

  • Troubleshoot Invoice, Employee Expense problems, appropriately manages escalations and answers them in proper manner.

  • Provide help and act as SME is in resolving process issues. Interface with technical support to resolve systematic problems, and follow up on those throughout the entire resolution progress until the final solution is implemented.

  • Accountable for MIS reporting related to AP activities as per requested by manager or functional Head, accurately track and timely update required team metrics for local management and business reporting.

  • Assist in audit and compliance efforts for department under supervision of Team Lead or Manager; including risk review, Self-Assessment, COB/business monitoring and documentation of policies and procedures.

  • Maintain the expected level of SME knowledge related to Accounts Payable processes and supporting applications including Oracle AP and Concur. Follow the changes and upgrades occur in the processes/systems and adhere to those on time in own work and assist the team members in the changes.

  • Support daily team BAU activities of smaller teams with mixture of countries and processes.

  • Support handling customer queries and complaints in level 1 and 2 escalation levels and during exceptional cases or post mortem activities.

  • Have an active participation in driving process improvements, providing customer service, and sharing system expertise and compliances solutions. Support the RMO operations projects as context expert.

  • Assist with training for new team members and support cross training activities of other members of the team.

  • Actively support Team Supervisor in the daily activity task management.

  • Represent the team in customer calls as requested by Team Lead or Operations Manager


  • At least 12 months experience in end-to-end payables processes

  • Fluent written and spoken English

  • Basic College (BA) or (BS) preferred

  • Accuracy, attention to detail

  • Work coordination, prioritization, time management, decision making

  • Ability to take the lead on initiatives and ensure successful completion

  • Works with limited supervision, only part of BAU is covered by desktop procedures

  • Basic stakeholder management

We are a development-focused organization. The above qualifications and skills are considered as primary assets for the position – but we do not pursue perfectionism: we look for capable colleagues and help them grow to excellence in their fields and positions.

Job Family Group:

Operations - Services

Job Family:

Accounting Operations

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.