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Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission is to recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Department.

KEY RESPONSIBILITIES:

• Ensure smooth and timely freight process flow

• Ensure accurate and timely data entry into our operational system

• Track and Trace Ocean Files

• Use Global Ocean Wok Flow Monitor on a daily basis and other reports and tools as available

• Ensure documents are timely sent to customer or broker for customs purposes.

• Ensure accurate and timely client and vendors billing.

• Interact with our customers in arranging their international shipments, meeting customer service standards.

• Contribute to maintain good relationships with suppliers (Shipping lines, trucking companies and others involved).

• Meet compliance at all times to regulations internal and external in accordance with government regulations.

• Understand department process flow, and looking for best practices to improve operational efficiency and productivity

• Ensure all customers standard operating procedures in place and updated in customer SOP.

• Meet KPI standards in accordance with the Company’s procedures   

• Overseas communications, timely responses to emails and requests (internal and external)

• Situations escalation to Management, when necessary

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Attend training classes when required. Complete mandatory training when required.

• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

• Adhere to the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Knowledge:

• Expeditors’ Company Policies and Procedures

• Basic local regulatory knowledge for compliance (preferred)

• Understanding of ocean documentation process, a plus

• Hazardous Materials certification (preferred)

• Understanding of Expeditors systems and procedures

• Romanian Language (spoken & written)

   Skills:

• Pro-active, strong organizational skills.

• Good computer skills (Excel, Word)

• Fluent in English

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

   Behaviours:

• Positive and willing to help attitude

• 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.

• Understanding of ocean documentation process 

• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

•  Pro-active, strong organizational skills.

•  Good computer skills (Excel, Word).

•  Hazardous Materials certification (preferred - if not, willing to learn).

Expeditors offers excellent benefits:

• Private Medical Insurance

• Meal Tickets

• Life Insurance

• Training and Personnel Development Programm

•  Free shuttle Service from / to Aviatorilor Metro Station

• Attractive Income Package

• Position is Based on Bucharest, Romania (Platinum Center)