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Why SoftwareOne? For over 30 years SoftwareONE has been the foundation for organizations around the world for their technology solutions. With changes in the market from on-premises to cloud we have always been one step ahead. Underpinning our transitions and evolutions are our seven core values which we expect from all our current employees and look for in our future colleagues. The global nature of our organization allows us to adapt and commit to these values unique to the culture and business needs of each location. The role An Account Manager is responsible for building and maintaining strong relationships with SoftwareONE’s strategic customers to ensure the ultimate customer experience and that maximum value is received throughout the customer’s lifetime. This role provides ongoing sales support to existing key customers, manages the customer relationship, satisfaction, and retention. The Account Manager builds & implements the account strategy, helps identify new sales leads, and collaborates with BDEs to develop sales plans and identify opportunities. The Key AM is responsible for the holistic relationship with high potential customers. Be the primary point of contact, build and maintain long-term relationships with strategic customers, Develop a trusted advisor relationship with customer stakeholders and executive sponsors, Take ownership on the customer experience: Understand customer needs and business objectives and offer the right solutions to customers, Ensure the timely and successful delivery of our solutions, Keep customers satisfied by delivering exceptional service on a day-to-day basis, Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on: Account growth, Profitability, Customer retention, Customer satisfaction, Lead, moderate and orchestrate all activities on accounts, Continuously manage advanced competitor investigations to maintain organization’s relevance and competitiveness, Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers, Track and forecast of defined account metrics, KPIs (Key Performance Indicators) and financials. #LI-AS1 What we need to see from you Minimum 5 years working experience in Account Management or Filed Sales, Knowledge and previous experience in IT services and solutions, Excellent customer communication skills and ability to translate customer needs into offerings, Analytical strength, structured way of working - you keep track and see the big picture! Highly motivated and results-oriented person, Knowledge of the local market, Business fluent Romanian and very good English skills required. Job Function Field Sales Accommodations SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

Minimum 5 years working experience in Account Management or Filed Sales, Knowledge and previous experience in IT services and solutions, Excellent customer communication skills and ability to translate customer needs into offerings, Analytical strength, structured way of working - you keep track and see the big picture! Highly motivated and results-oriented person, Knowledge of the local market, Business fluent Romanian and very good English skills required.

An Account Manager is responsible for building and maintaining strong relationships with SoftwareONE’s strategic customers to ensure the ultimate customer experience and that maximum value is received throughout the customer’s lifetime. This role provides ongoing sales support to existing key customers, manages the customer relationship, satisfaction, and retention. The Account Manager builds & implements the account strategy, helps identify new sales leads, and collaborates with BDEs to develop sales plans and identify opportunities. The Key AM is responsible for the holistic relationship with high potential customers. Be the primary point of contact, build and maintain long-term relationships with strategic customers, Develop a trusted advisor relationship with customer stakeholders and executive sponsors, Take ownership on the customer experience: Understand customer needs and business objectives and offer the right solutions to customers, Ensure the timely and successful delivery of our solutions, Keep customers satisfied by delivering exceptional service on a day-to-day basis, Develop, maintain and execute an account strategy with short-/ mid-/ and long-term goals on: Account growth, Profitability, Customer retention, Customer satisfaction, Lead, moderate and orchestrate all activities on accounts, Continuously manage advanced competitor investigations to maintain organization’s relevance and competitiveness, Enhance organization’s reputation by taking ownership for accomplishing new and different requests; exploring opportunities to add value to our customers, Track and forecast of defined account metrics, KPIs (Key Performance Indicators) and financials. #LI-AS1