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Oracle Client Success Specialist III in BUCHAREST, Romania

Job Description

Drive maximum adoption of Oracle solution and identify/drive product expansion opportunities via high value relationship with the client.

Career Level - IC3

Responsibilities

The Food and Beverage Industry (FB Industry) is a dedicated organization that develops, sells, and services Point of Sale management systems/solutions for the Restaurant Industry and Hospitality organizations. We are embarking on a new path and are looking for high energy, efficient, enthusiastic and innovative thinkers that are comfortable working directly with our customers and across complex internal teams.

We are looking for a strongly motivated sales rep with a passion for great results and high customer satisfaction levels. The primary function of the role is to ensure the continuity of existing customers' services via renewal and retention methods. Specifically, we would like:

  • Proven track record of renewals experience and results against quota.

  • Experience in forecasting results on a quarterly basis ahead of time via territory research and scoping work.

  • Intermediate / advanced Excel skills, experience in Word, PowerPoint and CRM systems

  • Product experience in sales/renewals of a software platform or product.

  • Ability to excel in a high-energy, quarterly-results driven sales culture

  • Proven expertise working with the executive level in client environments, as well as with procurement, business owners, etc.

  • Experience representing the customer to internal product stake holders.

  • Experience developing compelling presentations and/or sales approaches for both end customers as well as internal consumption.

  • Understanding of legal terms and common software sales contracts

  • Ability to effectively negotiate in both challenging and collaborative sales engagements

  • Team player who will work within the company to continue improving organization processes

  • 5-7 Years sales experience in technology-based company

Essential Duties and Responsibilities

  • Engage and address customer concerns, pain points, etc.

  • Be a liaison and customer voice by selling collective customer ideas, issues, pain points, etc. to the product strategy team.

  • Lead the renewal sales cycle from proposal stage through contract execution.

  • Achieve / exceed quarterly renewal targets

  • Identify “at-risk” renewal clients early in the cycle and construct an action plan to ensure a successful, timely renewal

  • Provide continuous feedback to management on both successes and challenges for the business

  • Maximize renewal revenue

  • Drive on-time or early renewals

  • Accurately forecast quarterly renewal revenue

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

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Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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