Experience Inc. Jobs

Description

As a Staffing Coordinator at our home care agency, you will play a crucial role in ensuring the seamless provision of care to our clients by efficiently managing staff schedules and assignments. Your primary responsibility will be to match caregivers with clients based on their skills, availability, and client needs. This role requires exceptional organizational skills, effective communication, and the ability to work well under pressure to address staffing challenges promptly.

Responsibilities:

• Staff Scheduling:

• Develop and maintain staff schedules, ensuring proper coverage for all client shifts.

• Coordinate with caregivers to fill open shifts and manage last-minute schedule changes effectively.

• Utilize scheduling software to optimize staffing assignments and maintain accurate records.

• Client Matching:

• Match caregivers with clients based on individual needs, preferences, and compatibility.

• Conduct assessments of client requirements and caregiver qualifications to ensure appropriate placements.

• Regularly review and update client and caregiver profiles to facilitate accurate matching.

• Communication and Coordination:

• Serve as the primary point of contact for caregivers regarding scheduling inquiries, shift changes, and updates.

• Communicate effectively with clients, caregivers, and other team members to address scheduling issues and ensure client satisfaction.

• Collaborate with the management team to identify staffing needs and develop strategies for recruitment and retention.

• Compliance and Documentation:

• Ensure compliance with company policies, state regulations, and industry standards regarding staffing and scheduling practices.

• Maintain accurate records of caregiver credentials, availability, and assignments.

• Assist with the onboarding process for new caregivers, including orientation and training scheduling.

• Problem-solving and Crisis Management:

• Proactively identify and address staffing challenges to prevent disruptions in client care.

• Respond promptly to unexpected scheduling issues, such as caregiver absences or emergencies, to minimize impact on client services.

• Implement contingency plans as needed to maintain continuity of care.

If this is you or someone you know, please email a Word copy of your updated resume to julia.gaeta@roberthalf

Requirements

Qualifications:

• Previous experience in a staffing or scheduling role, preferably in the healthcare or home care industry.

• Excellent organizational and time management skills, with the ability to prioritize tasks and work efficiently in a fast-paced environment.

• Strong interpersonal and communication skills, with the ability to build rapport with caregivers, clients, and team members.

• Proficiency in using scheduling software and other computer applications for data management and communication.

• Knowledge of relevant regulations and best practices related to staffing and scheduling in the home care sector.

• Ability to remain calm under pressure and effectively resolve conflicts or issues as they arise.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .