Job Information
ASM Global Senior Manager, Human Resources in Brooklyn, New York
Position Title: Senior Manager, Human Resources
Department: Human Resources
Reports to: Director , Human Resources
FLSA Status: Exempt / Full-Time Salaried
Union Code: Non-Union
Minimum Pay Rate: $95,000
Maximum Pay Rate: $105,000
SUMMARY: As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise . Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Join Our Team at Barclays Center!
Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU!
At Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.
If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment. Come be a part of our vibrant community, where every day offers the chance to inspire, innovate, and make memories that last a lifetime
Our Company Values
We understand that it's crucial for you to know what our values are to determine if they align with yours. That's why we want to share our four core company values with you—Care, Integrity, Accountability, and Growth Mindset. These values are reflected in everything we do here at Barclays Center, from our interview process to employee recognition.
Care: At Barclays Center, it's about fostering an environment of psychological safety where everyone feels valued, supported, and respected. We believe in making space for people's emotions, actively listening to their concerns, and nurturing a culture of empathy and understanding.
Integrity: Integrity forms the bedrock of our organization, guiding our actions and decisions every step of the way. We uphold an unwavering commitment to moral principles, ensuring honesty, transparency, and fairness in all our dealings. Integrity isn't just a word—it's a way of life at Barclays Center.
Accountability: We take accountability seriously, holding ourselves and each other to the highest standards of excellence. We deliver upon our word, fulfill our duties with diligence and precision, and foster collaborative work habits that drive collective success. Our actions are guided by a sense of responsibility to the larger community and workplace, where everyone plays a vital role in achieving our shared goals.
Growth Mindset: Embracing a growth mindset is at the heart of our organization. We're committed to the continuous development of ourselves and others, recognizing that learning is a lifelong journey. We remain self-aware, resilient, and adaptable in the face of challenges, always seeking innovative solutions and opportunities for growth. By fostering a culture of curiosity and exploration, we empower individuals to unleash their full potential and drive positive change.
As the Senior Manager, Human Resources, you'll play a pivotal role in shaping the employee experience at Barclays Center. You will lead, control, and evaluate various tasks across the Human Resources department, with a strong emphasis on providing exceptional service and enhancing the arena experience for all our clients and guests. Your strategic mindset and innovative approach will be instrumental in driving organizational success and fostering a positive work culture.
This role offers a unique opportunity to make a meaningful impact within a dynamic and fast-paced environment, where your leadership and vision will shape the future of our workforce.
ESSENTIAL DUTIES AND RESPONSIBILITIES: What You Will Do
Ensure compliance with legal requirements and government regulations affecting HR functions.
Develop and implement HR strategies aligned with the company’s goals and objectives at Barclays Center.
Administer various Human Resources plans and procedures for all facility personnel.
Assist and support the HR team with recruitment activities such as interviews, tests, and selecting employees to fill vacant positions.
Support plans and assist in conducting new employee orientations.
Advise management in appropriate resolution of employee relations issues and advise the corporate office of EEOC complaints and other employee relations issues.
Collaborate with legal counsel and HR leadership to address legal issues and provide guidance on HR-related matters.
Respond to inquiries regarding policies, procedures, and programs.
Administer performance review and salary administration programs.
Prepare and conduct stay surveys and exit interviews to determine reasons behind separations.
Support in managing relationships with multiple stakeholders such as union business agents, BSE Global, and ASM Global entities.
CANDIDATE PROFILE: Who You Are
In addition to the attributes mentioned above, successful candidates for the Senior Manager, Human Resources position should demonstrate proficiency in the following competencies:
Solid knowledge of principles and practices of HR administration: A strong understanding of HR fundamentals and best practices is essential for effectively managing various HR tasks and procedures.
Familiarity with COBRA, ERISA, FMLA, and related state and federal regulations: Knowledge of relevant laws and regulations ensures compliance and supports informed decision-making in HR activities.
Strong analytical and problem-solving skills: The ability to analyze complex HR issues, identify root causes, and develop effective solutions is critical for addressing challenges and driving continuous improvement.
Excellent verbal, written, and interpersonal skills: Effective communication is essential for conveying information, building relationships, and resolving conflicts within the workplace.
Professional appearance and attitude: Maintaining a professional demeanor and appearance fosters credibility and trust, both internally and externally.
Ability to work both independently and in a team environment: The capacity to collaborate with others while also being self-directed enables effective teamwork and individual contributions to organizational goals.
Workday recruiting experience or equivalent: Experience with HRIS systems such as Workday for recruiting purposes is advantageous for managing recruitment processes efficiently and effectively.
HR certification preferred: Possession of HR certifications demonstrates a commitment to professional development and signifies expertise in the field of human resources.
These competencies, combined with the key attributes for success, form the foundation for excelling in the Senior Manager, Human Resources role at Barclays Center.
Minimum Qualifications:
Bachelor's Degree (BA) from four-year college or university.
5+ years related experience and/or training or equivalent combination of education and experience with at least 2 years in a managerial or leadership role.
Demonstrated experience leading HR initiatives and driving organizational change.
Excellent leadership, communication, and interpersonal skills.
Union experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Human Resources Certification preferred.
COMPUTER SKILLS
Operate a personal computer using Windows and Microsoft Office software.
Operate standard office equipment including copier, typewriter, and fax machine.
Previous experience working with ADP, ABI, or other HRIS Systems.
HOURS OF WORK AND TRAVEL REQUIREMENTS
Travel minimal.
May require the ability to work irregular hours including late evenings in addition to normal business hours.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.