Job Information
Breaking Ground Clinical Coordinator, Tenant Success Services in Brooklyn, New York
Clinical Coordinator, Tenant Success Services
Brooklyn, NY 11222, USA
Req #2011
Thursday, February 29, 2024
ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
Reporting to the Assistant Program Director, Tenant Success Services the Clinical Coordinator, Tenant Success Services manages a team of Housing Retention Specialists providing time-limited services focused on housing retention, resource development, and community integration using a developing Critical Time Intervention (CTI)-informed model to individuals and families exiting shelter and moving into permanent housing in several new developments in Brooklyn and Queens. The Clinical Coordinator ensures the utilization of Harm Reduction and Housing First strategies and other best-practice clinical interventions to ensure the highest quality care for clients. The Clinical Coordinator is responsible for client records are kept in compliance with regulatory and agency standards and may carry a small caseload of complex clients.
The Clinical Coordinator works primarily during business hours Monday-Friday, with off hours availability in case of emergency or for special projects/initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise a team of Housing Retention Specialists
Provide regular, structured supervision meetings for direct reports
Provide clinical direction and leadership to the program; help troubleshoot, problem solve, and strategize solutions around client engagement and challenging behaviors
Manage caseload assignments and conduct case reviews with staff
Provide training to staff on Critical Time Intervention model
Oversee development and implementation of individual service plans; ensure documentation of client contact and progress is comprehensive and timely
Assess and evaluate client functioning
Supervise and conduct case conferences
Coordinate delivery of care with multiple service providers
Work collaboratively with property management teams as needed to ensure clients succeed in housing and avoid return to homelessness
Provide support and guidance to front line staff in managing difficult situations and successfully de-escalating conflict
Produce timely outcomes reports based on services provided
Perform other duties as assigned
MINIMUM QUALIFICATIONS:
LMSW, LCSW, LMFT, LMHC or similar credential strongly preferred
Minimum 3 years of experience with related populations; previous supervisory and administrative experience preferred
Familiarity with Critical Time Intervention principles preferred
Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems, and the ability to access and negotiate the full range of services for recipients
Experience with crisis intervention, including, risk assessments and incident management
Ability to work successfully with a wide range of internal and external stakeholders
Demonstrated success in working in a fast-paced environment with multiple priorities
Ability to delegate and motivate staff to achieve deliverables
Ability to communicate (verbally and written) with diverse populations and stakeholders
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams; familiarity with Access-based databases and the ability to learn new programs are required
Ability to travel throughout the 5 boroughs via public transportation or vehicle
Valid NY or NJ driver’s license with a good driving record, as defined by Breaking Ground is preferred
Bilingual preferred
Compensation: $64 ,00 0.00 - $68,000.0 0 / Per Annum
As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.
EOE/M/F/Vet/Disabled
Other details
Pay Type Hourly
Min Hiring Rate $64,000.00
Max Hiring Rate $68,000.00
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- Brooklyn, NY 11222, USA