Job Information
CRESCENT HOSPITALITY CORP Front Desk Supervisor in BROOKFIELD, Wisconsin
JOB REQUIREMENTS: Description At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that \'feed your inner explorer\', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright Opening soon, the Courtyard/Residence Inn Complex Poplar Creek is looking for its next great team member to join our Front Office Team. We are committed to providing you with: An exceptional benefit plan for associates & family members including Medical, Dental, Vision, Short Term and Long Term Disability, Life Insurance, Flexible Spending Account. Highly competitive wages. 401K matching program. Discounts with our Crescent managed properties in North America for you & your family members along with Marriott Branded Hotel Associate Discounts. Here is what you will be doing each day: As our Front Desk Supervisor, you will be working with our Front Office team providing guidance and leadership to Front Desk associates and ensuring consistent quality customer service is delivered. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests, respond with appropriate actions and provide. Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote Crescent and brand specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. Close out guest accounts at time of check out. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. Requires standing and continual mobility throughout front office area. Does this sound like you? You have a keen eye for detail and respect the importance teamwork. You don\'t shy away from challenges. The pride you have in your organizational and time... For full info follow application link. EOE/AA/Disabled/Veterans Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Crescent Hotels & Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/02766C65793642B4