Experience Inc. Jobs

Job Description:

Come be DISRUPTIVE with us! At Milwaukee Tool, our most valued resource is our dedicated team of employees - employees who work with a passion to be the best and an unparalleled pride in their work and in the Milwaukee brand. We know that the only way to sustain growth and success is to value the growth and success of each person within the organization that's why we invest in an individual's growth and development from day one.

All our teams touch every step of the process, which is why our engineering teams are some of the key contributors to our continuous innovations. The fast-paced, agile environment continuously delivers disruptive technologies by providing every team with the resources needed to excel and working directly with end users to understand how to deliver heavy-duty products with high performance. We create best-in-class products by leveraging advanced analysis tools, extensive testing regimes, state-of-the-art manufacturing processes, and cross-functional agility.

Under the direction of and reporting to Director of Product Service, the Assistant Program Manager’s primary duty is to plan, grow and manage Service Programs while upholding Milwaukee's superior quality & experience reputation. This requires taking a hands-on approach solving complex issues, cross-functional leadership and communicating timely updates while maintaining a cooperative relationship with internal and external customers.

You’ll be DISRUPTIVE through these duties and responsibilities:

• Manage Current Service Program offerings by measuring, tracking, and driving KPIs.

• Represent & communicate key initiatives, commercialization & Service Program updates Internal and external Stakeholders.

• Maintain an up-to-date database of market information for Program catalog, exclusion list, pricing lists & Service Strategies.

• Lead Research & Collaboration with groups like Product, Channel, Sales for new Service Programs offerings across Milwaukee Tool product portfolio.

• Participate in key customer presentations, visits & interviews to further promote Service Program Offerings.

• Act as the internal and external focal point for the resolution of Service Program issues - own your Programs.

• Champion and lead various departmental improvement initiatives.

• Performs other duties as assigned.

The TOOLS you’ll bring with you:

• Requires a bachelor’s degree in marketing, Business Administration or related area.

• 1-4 years’ experience in Program management, marketing or Operations

• Position requires accomplished analytic, written, verbal and interpersonal skills plus demonstrated track record of achievements in positions or increasing responsibilities, problem solving and decision-making abilities.

Other TOOLS we prefer you to have:

• Willingness to travel up to 35% of the time.

• Proficiency in PC skills including MS Office, Adobe Creative Cloud and Internet usage is required.

• Experience within service / repair industry is preferred.

We provide these great perks and benefits:

• Robust health, dental and vision insurance plans

• Generous 401 (K) savings plan

• Education assistance

• On-site wellness, fitness center, food, and coffee service

• And many more, check out our benefits site HERE (https://www.milwaukeetool.jobs/Benefits) .

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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