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This is an Information Technology Operations based role that supports a Cleveland Engine Plant. This is an outstanding opportunity to be a member of the Site IT team and assist in reimagining how site IT lends support to the manufacturing team, as we modernize the plant floor with new technology to reduce complexity and increase efficiency.

As a member of the Plant IT team, you are directly responsible for maintaining the systems that keep our 1.8 million square foot facility running. Your job responsibilities will require you to provide support that includes technical troubleshooting, data analysis & problem resolution for the applications & infrastructure that the plant uses to machine and assemble engines.

You will also lend your knowledge and experiences to support process improvement efforts toward flexible and lean manufacturing, enabling IIOT for Manufacturing and supporting the existing manufacturing execution systems within the facility.

This position provides an excellent opportunity to not only expand your IT Skillset, but also to acquire manufacturing experience that will enhance your long-term career potential.

Responsibilities:

• Support a multi-shift operation in a manufacturing plant.

o Must be able to work flexible hours in support a multi-shift operation. (Days, nights and or weekends).

• Provide technical support (I.T. Applications, Infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant.

• Interface with Business IT and business owners to prioritize improvement efforts.

• Support Plant Floor Systems / PDO teams in resolving incidents; Support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.

• Focus on the integration / long term maintenance of applications and hardware.

• Assist team lead with managing assignments and workload.

• Develop, maintain, and share, accurate support documentation.

• Support of local network equipment in a Cisco based environment.

• Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.

• Support of IIOT deployments and expansion efforts utilizing iOS and Android based equipment.

Job Requirements:

• A strong desire to learn manufacturing operations and business practices from an IT perspective is desired.

• Broad business and manufacturing perspective is helpful.

• Understanding of computer-based tools, computing infrastructure and interest in processes that support manufacturing is core.

• A Willingness to work in a high-pressure production environment and flexible work schedule is a foundation in this space.

• A willingness to learn and adapt to new technologies.

The successful candidate should have the following qualifications:

• Strong written and verbal communication skills

• Ability to multi-task; managing multiple tasks

• Work efficiently and effectively with diverse, cross functional teams under stressful circumstances

• Ability to communicate effectively with business users and IT professionals including globally distributed teams.

• The ability to adjust communications appropriately for the audience, work with all levels of management and diverse work groups, including globally distributed teams. Including the ability to adjust communications appropriately for the audience across all levels of management and knowledge.

• Motivated self-starter

• Identifying, investigating & solving problems without supervision

• Manufacturing experience is preferred, but not required.

The successful candidate will have or be willing to quickly learn the following items:

• Experience with Server administration; Windows (2012+) or Linux

• Familiar with Cisco routers and switches to include basic staging, troubleshooting and cable installation.

• Knowledge of Windows server and Windows Active Directory/ADFS

• Experience with VM servers (Vsphere).

• Experience with Android and/or iOS, iPhones, iPads.

• Experience with Mac OS.

• Experience with Office365.

• Experience with SharePoint.

• Experience with Office automation

• Experience with FIS, QLS-CM, QTS, QWX, PDS, LMA, OBL, QDAS

• Experience with Dell PC’s, Dell Laptops, HP Printers, and HP Servers

• Any plant floor automation experience is highly desired (Control systems, PLC’s, etc.), but not required.

Skills

Server administrator, Network operations, Technical support, Hardware, Support, manufacturing process, manufacturing industry

Pay and Benefits

The pay range for this position is $35.00 - $37.00

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Brook Park,OH.

Application Deadline

This position will be accepting applications until Jan 31, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.