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Rising Ground Youth Counselor in Bronx, New York


TIL Residential Youth Counselors ensure all daily living needs and essential treatment services are provided to youth. This involves the implementation of following and adhering to all program scheduling, policies and procedures and staff utilizing a Therapeutic Crisis Intervention in all programs components and interactions.


  • Maintain shift coverage and primary supervision and support of residential clients.

  • Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures as well as through observing stated DCS grievance policy. Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships and constructive time management.

  • Conduct regular rounds of the facility and interact with participants to share information, provide supplies, conduct intakes, and facilitate interventions as necessary. Rounds include the interior (client living quarters, bathrooms, community rooms) and exterior of the building;

  • Maintain appropriate professional boundaries with clients and staff; Respond to client requests in a professional and courteous manner; Observe and adhere to client confidentiality standards.

  • Ensure the safety of participants by limiting access to facility to participants, staff, and authorized visitors and service providers; help to ensure adequate health and safety standards are maintained throughout the facility.

  • Perform daily maintenance, cleaning and kitchen duties (including, but not limited to: assisting in preparing living units for incoming families, cleaning and maintaining the kitchen and dining areas, daily upkeep and cleaning of shelter and office areas); Assist with serving resident meals as needed

  • Maintain thorough and accurate records, files, correspondence and statistics; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete and legible manner. May include, but not limited to: notations in the shelter log, bed roster, incident reports, late arrivals, sign-in sheets, referrals, showers and laundry schedules, and any other forms used or as directed by your supervisor.

  • Respond appropriately to emergencies including contacting appropriate staff and supervisors, interacting with police, fire, and medical personnel as needed.

  • Perform intakes with new families; intakes include reviewing the program agreement and rules, providing a tour of the building informing clients where they can gain access to employment, housing medical and counseling services.

  • Maintain and promote the cooperative, harmonious, teamwork environment DCS strives to promote within the workplace; Maintain and promote an atmosphere of dignity and respect in line with the philosophy and policies of DCS.

  • Ensure effective communication of priority information to all necessary staff and shifts.

  • Provide front desk and other reception duties in a professional and courteous manner; relay timely and accurate messages. Provide information upon request about available services offered.

  • Provide varying shift coverage as needed and available.

  • Complete designated shift-specific tasks.

  • Participate in staff and shift change meetings as required.

Work Environment:

  • This position is based at our TIIL site, a residential program for Runaway/Homeless Teen Girls.

Physical Demands

  • Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion.

Position Type/Expected Hours of Work

  • This position is in a 24/7 program. Additionally, evening and weekend hours will be required. Available shifts are based on program need: 2 evening shifts 3pm-11pm, 2 Overnight Awake Shifts 11am- 7am


  • Must have a minimum of a high school diploma or GED; Bachelors degree preferred.

  • Experience working with immigrant populations and/or persons living with HIV/AIDS.

  • Knowledge regarding the functions and resources of public social service agencies preferred.

  • Must be flexible to work all shifts including weekends.

  • Computer skills, written and oral skills are required.

  • Bi- lingual in Spanish preferred .

  • Valid/Clean NYS Driver’s License

Job LocationsUS-NY-Brooklyn | US-NY-Bronx

Posted Date1 month ago(3/15/2024 9:53 AM)

Job ID 2023-2646

of Openings 9

Category Youth Counselor