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Fedcap Supervisor, Banknote Print and Mail in Bronx, New York

Essential Functions:

  • Process mailings to Printer equipment for printing via use of computerized data bases.

  • Ensure printing and the quality of printing and that mailing is completely processed.

  • Ensure folding/inserting operations are maintained and that quality is also maintained.

  • Provide electronic status reports to customers daily basis.

  • Provide daily affidavits of mailings to customers.

  • Provide other such reports as needed to customers informing them of ongoing status of mailing.

  • Respond to customer inquiries either in person, phone, or email.

  • Provide direction to staff as needed.

  • Responsible for general organization of the facility.

  • Look for cost saving initiatives and recommend process improvements.

  • Cross train staff in all aspects of mail and production.

  • Act as a backup to the Supervisor in all functions as needed.

  • Printing internal and external print requests using Canon, Konica, Xerox, or other like equipment.

  • Experience with mailing equipment such as Pitney Bowes or Neopost devices as used for folding inserting and processing mail.

    Knowledge, Skills and Abilities:

  • Minimum 3 years management experience.

  • Excellent computer skills required.

  • Ability to work with people from diverse backgrounds.

  • Highly organized and detail oriented.

  • Strong verbal, written and interpersonal skills.

  • Able to lift 50lbs.

  • Ability to assess and provide production improvements.

  • To be able to provide cost effective methods for operational processes.

  • Adaptability and flexibility to daily workloads and activities.

  • Comfortability with change.

    Qualifications:

    Education:

    High School Diploma

    2 years college or technical school training in computer and/or business skills.

    Experience:

    3-5 years experience in Printing and Mailroom environment or equivalent setting.

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