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CUNY Student Disability Services Specialist (HEOa) - 400376 in Bronx, New York

Student Disability Services Specialist (HEOa) - 400376

Job ID



Bronx Community College

Full/Part Time



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Reporting to the Director of Disability Services, the Disability Service Specialist is responsible for assisting in the management of the Disability Service Office and will work directly with students requesting reasonable accommodations within Bronx's student-centered academic model. The Disability Service Specialist will work closely with the Director of the Disability Service Office to coordinate training opportunities for staff, faculty, and other administrators regarding reasonable accommodations in the college setting, as well as ensuring academic support services for students with special needs, troubleshooting testing accommodation issues, assistive technology, and/or academic adjustments in the classroom. The Disability Service Office is crucial in advocating for and assisting students in understanding their rights and responsibilities relating to reasonable accommodations, and in helping them determine what they need to be academically successful at Bronx Community College.

Key responsibilities include, but are not limited to the following:

  • Coordinate reasonable accommodations for students with disabilities in accordance with ADA and Section 504 of the Rehabilitation Act of 1973 and recent ADA Amendments Act of 2008 (ADAAA), such as note takers, readers, scribes, sign language interpreters, and other services as needed.

  • Provide information, referral, and support to prospective and enrolled students with disabilities.

  • Conduct intake assessments and review documentation in consultation with the Director of the Disability Service Director.

  • Assist students in understanding their disabilities and their rights and responsibilities relating to reasonable accommodations.

  • Provide assistance in academic planning for students with disabilities.

  • Conduct follow-up appointments with students with disabilities to discuss academic and personal concerns related to disability.

  • Track services and assess program outcomes.

  • Be familiar with and provide general referral information of assistive technology appropriate for students based on individual disability/academic needs.

  • Promote student awareness of pertinent events within and outside the College via e-mail and print communications.

  • Coordinate campus outreach activities and special events, such as CUNY's designated Disability Awareness Month in April.

  • Manage all marketing and recruitment efforts for the Disability Service Office events and promotions.

  • Assist with data entry and recordkeeping responsibilities for the Disability Service Office

  • Will be responsible for the recruitment of part-time notetakers and work-studies. Responsible for managing and documenting requests from students for class and exam notetaking and in ensuring coverage.

  • Responsible for notetaker schedules, work assignments, approving timesheets, and maintaining absence reports and leave requests.

  • Provides necessary training, supervision, and conducts performance reviews of all part time notetakers.

  • Ensures notes are shared effortlessly between students and notetakers through shared platforms such as Dropbox and OneDrive

  • Outreaches to faculty regarding accommodations and notetaking concerns.

  • Will be responsible for coordinating ASL Interpreters.

  • Designated responsible officer for the College‚Äôs NVRA site in the Office of Disability Services, offering BCC students the opportunity to vote, and completing monthly reports to the Board of Elections on student voter registration activity.

  • Coordinate testing information, testing appointments and any other information pertinent to tracking and logging in testing info

May be requested to perform job-related responsibilities and tasks other than those stated as needed and assigned by the Disability Services Director and Services Manager.


Bachelor's degree and four years' related experience required.

  • Bachelor's Degree in Disability Studies, Social Work, Counseling, or a related field; Master's preferred

  • Experience in a diverse higher education setting preferred with prior experience in coordinating and evaluating college-level programs

  • Knowledge of best practices in disability services implementation with an emphasis on research assessment, and data-informed decision making particularly in the areas of learning disabilities and autism spectrum conditions

  • Candidates must have excellent organizational, presentation and written and oral communication skills; must also possess a high level of sensitivity to students with disabilities, the limitations their disability presents, and accommodations assigned in a college institution

  • Must have the ability to provide outstanding customer service to students in a fast paced, deadline driven environment

  • Must possess an understanding of the cultural, social, and educational needs of a multi-ethnic campus community

  • Be or have been involved in professional associations

Preferred Qualifications:

-Demonstrate proficiency with MS Office Suite and database applications

  • Ability to exercise standards of professionalism, including appearance, presentation and demeanor

-Ability to demonstrate excellent customer service skills in person, via email and on the telephone.

-Demonstrate strong communication and interpersonal skills

-Demonstrate organizational skills and ability to pay close attention to detail

-Ability to multi-task and self-prioritize work


Assists with planning and providing a comprehensive program of services for students with disabilities.

  • Assists with daily supervision of the unit, including budgets, personnel supervision, and facilities/equipment management

  • Provides guidance and advisement to student organizations, administrators, faculty and others on concerns and issues related to students with special needs

  • Interacts with counselors, disability accommodations specialists, and external community organizations to maintain a broad inventory of available services

  • Presents programs and workshops, and prepares communications to students and others promoting the goals of the unit

  • Organizes and provides for assistive technology and interpretive services

  • May develop and/or review individual educational plans that incorporate individually designed academic support services and accommodations within the guidelines of the American with Disabilities Act (ADA) and recent ADA Amendments Act of 2008 (ADAAA)

  • Performs related duties as assigned.


Starting salary commensurate with education and experience: $56,447 - $$62,411

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.


CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.