Job Information
Westhab, Inc. Case Manager -181/DCMH in Bronx, New York
JOB DESCRIPTION
JOB TITLE: CASE MANAGER
DIVISION: SUPPORTIVE SERVICES
FLSA: NON-EXEMPT
LOCATION: BRONX ,NY
REPORTS TO: SERVICE COORDINATOR
SALARY: $40,000 - $45,000
SUMMARY: Directly provides case management, counseling, life skills coaching and crisis intervention for mentally
ill adults at two separate sites. Proof of COVID-19 vaccinations required.
DUTIES & RESPONSIBILITIES:
Responsible for individual caseload of single adult participants.
Provides supportive counseling
Assists participants in acquiring and incorporating life skills in areas including but not limited to:
budgeting, housekeeping, nutrition, time & stress management, community integration and interpersonal
skills.
Manages intake and develops a comprehensive assessment for all new parti
Develop with each participant a mutually agreed-upon individual service plan reflecting goals identified
during the assessment.
Meets regularly with participants to update service plans, while assisting them in obtaining needed
services/benefits.
Communicates with all collateral agencies to ensure participants compliance with service plan.
Helps participants obtain benefits including food stamps, on-going financial and housing needs, and
health care
Responsible for processing move-ins/move-outs.
Responsible for issuing all warning letters and other disciplinary reports.
Documents case management activities in accordance with agency and funder guidelines and procedures.
Collects service data and participates in program evaluation and quality assurance activities.
Identifies program needs and makes recommendations.
Organizes and facilitates tenant meetings, workshops and special events for participants.
Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to
emergency situations.
Performs related tasks as assigned.
EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:
BA or 5 years relevant experience required. Previous experience working with substance abuse, mental health and homeless populations. Valid Driver’s License required. Requires afternoon, some evening and some weekend hours. Strong verbal and written communication skills necessary. Word and Excel proficiency a must.
AGENCY PROFILE & EMPLOYEE EXPECTATIONS:
Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)
OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):
The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to
workers by setting and enforcing standards and by providing training, outreach, education and assistance.
Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.
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