Experience Inc. Jobs

Remote Work: Hybrid

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

The scope of Contract Services department includes end to end processing of contract orders, communication with customers and resolving issues. All of that following internal processes, internal quality goals and working in high transactional environment to meet our customers’ expectations. Administration prevails over communication with customers.

Responsibilities:

• Processing contract orders – ensuring orders meet bookable criteria, clarifying business exceptions, working with customer to resolve any disputes, system data entry, acknowledging and invoicing the orders

• Service contract renewals – obtaining purchase orders from customers and administering renewals

• Communication with internal and external customers to resolve issues on pending orders

• Working with quantity and quality targets, working in very customer oriented environment, working with complex procedures and policies, ensuring that contractual data has integrity and compliance

• Working in team oriented environment with focus on work efficiency and continuous process improvement, using latest technologies

Qualifications:

Benefits:

• 5 weeks of vacation, 5 sick days and 2 volunteer days paid off.

• Multisport card at a reduced price.

• Meal contribution.

• Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses.

• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments.

• Annual bonuses based on financial results.

• Yearly salary increases according to individual performance.

• Employee referral bonus for bringing New Talent to Zebra.

• Free beverages and fruit days (coffee, tea, milk available in our kitchenette).

• Life & Pension insurance contribution.

• New modern and multifunctional workplace at Vlněna Office park in the city centre

• Discount at our partners (Banks, HP, Dell, Microsoft Office).

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.