Job Information
AT&T Manager Network Service in Brno, Czech Republic
Job Description:
In AT&T we are currently looking to hire Manager of Network Service team.
The team will be responsible for the overall reliability and operations of AT&T TDM Voice Networks, performing both fault and lifecycle management to deliver platform technical support on a 24X7 basis to include triage, investigation and remediation of acute and chronic issues that span multiple platforms and technology environments.
The Manager will have team members in both Brno and Bengaluru.
Responsibilities:
Ensures performance metrics are achieved, increasing productivity, reducing unit costs, managing budget and performance of team.
Communicates with clients on operational issues, handles escalations, and notifies Client Services of high severity and chronic network issues.
Performs complex problem solving during critical outages.
Manages personnel development, coaching, and conflict for team members.
Ensures performance metrics are achieved, increasing productivity, reducing unit costs, managing budget and performance of team.
Communicates with clients on operational issues, handles escalations, and notifies Client Services of high severity and chronic network issues.
Requirements:
Previous supervisory experience
Understanding/knowledge in network analysis, troubleshooting, coordination, and restoration of service affecting or potentially service affecting network events/issues involving
Understanding of Network and Performance Management
General knowledge of Class 5 Switching ( 5ESS, DMS, EWSD, AXE)
SS7/AIN and VOIP network equipment and transport connectivity (DS0, DS1, DAC, DDM, etc...) desired
Understanding of IP Protocols, Service Applications and Multicast | Understanding of Layer 1, 2 and 3 Protocols
Understanding of RF and Signaling techniques
Teamwork and collaboration, strong organizational, strong English communication (both written and oral) and interpersonal skills.
Working location:
AT&T Brno office
Hybrid model - work from home/office split
Working time:
Flexibility to work on afternoon/night shifts
Shifts mostly ranging from 3PM to 3AM
AT&T Benenfits:
Annual bonus & Annual increase.
Meal benefit (180 CZK electronic meal voucher /100 CZK meal lump).
Group Risk Life Insurance
Premium Medical Services (available also for family members for a reduced price).
Wellness & Leisure time contribution (Benefit Plus).
MultiSport Card from your leisure points.
Sickness Compensation Plan
Pension Plan contribution
Vacation 25 days
Service Anniversary Scheme (Extra days off and Non-monetary bonus)
Family Friendly Benefits
Volunteering Day
Employee Assistance Program: Free psychological, legal and financial counseling.
International Employee Referral Program
Various discounts
Free parking in AT&T offices
Weekly Hours:
40
Time Type:
Regular
Location:
Brno, Jihomoravsky kraj, Czech Republic
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
AT&T
-
- AT&T Jobs
