Job Information
Guardian Veterinary Specialists Client Care Representative in Brewster, New York
Guardian Veterinary is a progressively evolving, privately owned and operated emergency and specialty small animal hospital with our flagship location in picturesque Brewster, NY. Situated an hour north of Manhattan, Guardian Veterinary offers up both wide open spaces for hiking and apple picking, as well as the hustle and bustle of NYC at your fingertips. Our mission is to provide “Exceptional Care. Without Exception.” Our prodigious team operates in a state of the art 30,000 square foot fully renovated facility. We are one of the few to offer the best surgical suites and are a premier neurology center in New York. Our CEO, Dr. Jason Berg is board certified in Neurology and Internal Medicine. He founded Guardian Veterinary in 2018 committed to providing the best care possible to all our clients. We have a 24/7 Emergency Room in our Brewster, NY location and in addition we provide Neurology, Internal Medicine, Critical Care, Surgery, Ophthalmology, Cardiology, Oncology, Sports Medicine, Rehabilitation, Blood Bank and diagnostic imaging and laboratory services. Since our founding, Guardian Veterinary has grown to include locations in Middletown, NY, for ER Services, overnight and weekends/holidays as well as a General Practice in the Bronx, NY. We are ahead of the curve with current and new advancements in the veterinary world and keep our gaze on the evolving and exciting veterinary horizon. The culture of Guardian Veterinary is team oriented and is geared to our team members being who they are with our full support. Guardian Veterinary has growth and learning opportunities in the air. We support your growth by investing in you and your future by providing CE trainings we offered monthly; listening to our team, to constantly work to better our team; career advancement opportunities as Guardian Veterinary grows; mentorship & training; ability to learn from notable talented professionals in the field; 401k options; group whole life insurance; exceptional benefits (health, vision and dental); PTO; Maternity & Paternity leave; mental health services at no cost and much more…..with a whole lot of heart. Guardian Veterinary Specialists is seeking Swing Shift Client Care Representatives (CCRs) for full-time positions. Hours will vary for the shift. It will be a 4-day work week with 10-hour shifts. Must be flexible to work day into evening hours. We are a 24-hour emergency and specialty veterinary hospital and looking to fill a variety of swing shifts. CCRs provide the first and last impression of each client’s visit to our hospital. CCRs are responsible for providing excellent client care and communications, as well as clear and timely communications with the medical staff.Guardian Veterinary is looking for someone that emits positive energy, conveys clear and concise messages in a friendly way, can think on one’s feet, embodies the ability to be a calming force in a chaotic time, aptitude to follow the ebb and flow of the day and change course as necessary, while staying within the guidelines and demonstrates exceptional judgement. Must have their own reliable transportationCompensation is commensurate to experience*Location is in Brewster, NYShifts available are swing, overnight, day and PT*Qualified applicants for this role: • Love of animals and a passion to help and heal, first and foremost • The desire to continually learn and grow • 1 year of administrative or customer service skills at minimum • Must be adept at using a multiple-line telephone system • Must be comfortable handling and processing cash and other forms of payment • Experience in a medical office setting preferred, but not required • Must be able to learn veterinary management software • Will have the ability to handle stressful situations in a professional manner • Must be willing to work one weekend dayWhy Choose GVS: • Hands on training provided • The chance to make a difference in an animal and owners’ life • $1,500 sign on bonus • PTO earned • Unique culture that focuses on strong positive relationships within the work place • Exceptional benefits (health, vision and dental) • Generous discount on employee pet boarding & pet care • Free lunch days weekly • Guardian outings • Pet blood donor perks • Free pet bereavement services for staff • Free mental health services for staffContact us today to find out about a career with Guardian Veterinary Specialists and to learn about The Guardian Way! If you are interested in learning more, please reach out to Holly Oths, Talent Acquisition Supervisor at hoths@guardianveterinaryspecialists.com.
Minimum Salary: 18 Maximum Salary: 20 Salary Unit: Hourly