Job Information
Diversicare Healthcare Services & Diversicare Ther Traveling Business Office Manager in Brentwood, Tennessee
Overview
Smile, You’ve Found Us!
Are you passionate about caregiving? Would you like to work with the best team in the world? If so, Diversicare invites you to apply.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence, which we extend to all those we are privileged to serve.
If you wish to make a difference in the lives of our patients and residents, APPLY NOW!
Full Time Benefits include:
Medical/Dental/Vision
Excellent 401k plan
Tuition Reimbursement
Vacation, Holiday, and Sick Time
Long and Short Term Disability
Employee Assistance Program
Life Insurance
Referral Bonuses
DiversICARE - employee hardship fund
Pay advancement program - OnShift Wallet
Diversicare provides post-acute care services to patients and residents at 45 skilled nursing and long-term care centers in eight states, primarily in the Southeast, Midwest and Southwest United States. Together, with our team of dedicated healthcare professionals, we leverage our diverse strengths to provide each patient and resident with healthcare serves that best meet their needs.
It is Diversicare’s Mission to “Improve every life we touch by providing exceptional healthcare and exceeding expectations.”
We are guided to excellence by five Core Values: Integrity, Excellence, Compassion, Teamwork and Stewardship, as well as 12 Service Standards.
We build on trust, respect, customer focus, compassion, diplomacy, appreciation and strong communication skills to shape the culture in our workplace. Diversicare team members play a critical role in fostering an environment of Service Excellence. Our Service Standards are in place to offer support. They lead us to what matters most to our company: creating a warm, caring, safe and professional environment for our customers and each other.
Our culture of impassioned service delivery is the Diversicare Difference .
#BSC123
Responsibilities
Travel to facilities identified as in need of a Business office Manager and perform
business office manager functions in the following states: AL, KS, MS, TN, and TX
- Assist residents and their families with the application process to determine
potential eligibility for Medicaid to include completing application forms and
collecting all necessary documents and assisting with submissions.
- Ability to perform a variety of tasks while interacting with residents, family
members and collaborating with coworkers.
- Daily Census Reconciliation: Running reports, balancing census, and resolving
error/variances to completion to ensure accuracy.
- Assembles invoices and corresponding statements for accounts payable and
submits them according to SOP.
- Maintains necessary billing and financial information on resident business files
and keeps them in an organized manner.
- Maintains resident trust accounts, balances monthly and sends statements to
residents as required.
- Maintains general petty cash and resident trust petty cash and makes necessary
disbursements; receives appropriate signatures and posts transactions.
- Accumulates records from the department managers and accomplishes the monthend closing, reporting all necessary information for Regional Business Office and
Central Business Office teams.
Reconciles Petty Cash Card bank statements monthly.
Performs and coordinates all collection efforts with the Administrator.
Sends bills monthly to residents and third-party agencies; maintains accurate
records of payer sources, addresses, telephone numbers, etc.; explains bills to
residents as necessary and maintains appropriate backup records.
- Maintains Medicare/Medicaid logs and prepares information for year-end audits
and cost reports.
- Maintains system for recording payables/receivables and accurately completes
month-end accruals for charges not yet billed and payables not yet received.
- Knowledge of reimbursement system, allowable services, and documentation
required, so billings are accurate.
Reconciles room and board to the monthly census.
Maintains confidentiality of all information with HIPA and PHI regulated
environment.
Maintains effective communication with residents, families, and facility staff.
May coordinate the processing of Center Payroll and team member benefits.
Ensures referrals are processed to include a financial evaluation of the potential
resident's payment options, including but not limited to the printing of the
Common Working File, printing Medicaid Eligibility, and identifying the pay
status with the resident/representative.
- Maintains working knowledge of the facility's practices related to all pay status
types such as other insurance, Medicare A, Medicaid, Private, Veteran's
Administration contracts, hospital contracts, etc.
- Ensures residents are accurately admitted, transferred, and discharged from the
facility software on an ongoing basis.
- Ensure resident pay status changes are accurately recorded on the facility’s
internal daily census communication tool.
- Ensures admission paperwork is completed and filed according to Diversicare
policy.
- Collaborates with interdisciplinary team members, physicians, consultants, and
community agencies to identify and resolve issues.
- Participate in accounts receivable review calls/webinars and in-person meetings
as deemed necessary by Central Business Office and or Regional Consultant.
- Accepts ownership and accountability for the successful completion of all
business office functions and reviews, analyzes, and interprets financial data to
monitor progress toward achievement of goals.
Process accurate monthly statements and collect on balances owed.
Monitor and, at time, intervene/assist with individual applications throughout
their lifecycle and create communication to necessary parties on status and needs
- Maintain the Medicaid Pending portal with Notes and Updates to Application
status
- Participate in decisions for handling Medicaid Pending patients’ current and
future status.
- Understands the Medicaid Pending application process and collaboratively
interacts with necessary parties to get decisions on applications
- Manage the Medicaid Application Process by working with the patient’s
Responsible Party
- Other duties as assigned.
35.
Must be able to travel extensively- M-F up to 52 Weeks per year. This is a HEAVY travel position… Up to all states in which we operate.
Qualifications
Associates Degree preferred, will consider an equivalent combination of work experienceand education.
1+ year’s prior Business Office, Accounts Payable, and/or Medical Billing and Collectionsexperience required with Long Term Medicaid experience preferred.
Ability to adapt rapidly to different systems and software with proficiency.
Clerical ability required to detect and avoid errors in posting figures between accounts.
Good interpersonal skills are needed to effectively work with residents, families, andoutside agencies.
Ability to travel 5 days a week.
Promote understanding of complex systems/processes and effectively train others.
Ability to perform analysis and respond appropriately to findings and conclusions.
Job ID 2024-58581
Type Regular Full-Time
Location Name Diversicare Support Center(BSC)
Address 1621 Galleria Blvd
Location US-TN-Brentwood
Additional Posting Locations US-TN-Nashville | US-AL-Birmingham | US-TX-Austin | US-MS-Jackson | US-AL-Huntsville