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Divisional Director, Loss Prevention (Stores)

Overall Job Summary

The Divisional Director for Loss Prevention (Stores) is responsible for supervision of multiple regional loss prevention managers throughout the country to include staffing, development, performance oversight and budgeting for the assigned regions. This position will develop, maintain and manage exception-based reporting review for the regional loss prevention manager team and drive shrink reduction initiatives in all stores. Evaluates accounting and operational processes and recommends programs to reduce risk and losses. This position may also directly cover a set number of stores in all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses.

Location: Nashville/Brentwood, TN

Travel: This role will have extensive overnight travel typically 2-3 days/weekly

Essential Duties and Responsibilities (Min 5%)

• Assists VP-LP in developing and implementing loss prevention strategies for company stores designed to reduce shrink, fraud, cash and other financial losses

• Manages, coaches and develops a staff of regional loss prevention managers (RLPM) to include budgeting, staffing, administration and overall performance

• Oversees the RLPMs in developing shrink reduction strategies and action plans for their individual coverage areas

• Evaluates and recommends technology resources and allocation to reduce financial losses such as CCTV and EAS for assigned stores

• Establishes and maintains budget accountability for all loss prevention related resources, programs and processes for the assigned area

• Directs or conducts professional loss prevention investigations and interviews within their coverage area often resulting in team member employment terminations and criminal prosecution

• Evaluates worker's compensation and general liability claim data to address training and awareness needs for stores

Required Qualifications

Experience: 10+ years of multi-unit retail loss prevention management is required; internal investigations experience and certification is required; any suitable combination of education and experience will be considered.

Education: Bachelor’s degree from an accredited college or university is highly preferred. Any suitable combination of education and experience will be considered.

Professional Certifications: Wicklander-Zulawski Advanced Interrogation and Interview certification or ability to obtain certification is preferred.

Preferred knowledge, skills or abilities

• Proficiency using Microsoft Office.

• Strong communication, problem-solving, public speaking, time management, and interpersonal skills.

• Detail-oriented approach to work.

• Ability to travel frequently, sometimes on little notice.

• Proficient in professional interview and interrogation techniques.

• Ability to be on-call to handle emergencies related to alarm issues, internal theft cases, disaster response, etc.

Working Conditions

• Normal office working conditions

• Travel up to 50%

Physical Requirements

• Lifting up to 10 pounds

• Kneeling/Stooping/Bending

• Reaching overhead

• Standing (not walking)

• Walking

• Driving a vehicle

• Sitting

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.

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