Experience Inc. Jobs

Overview

Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own.

If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

• Tuition Reimbursement

• Pet Insurance

• Adoption Reimbursement Benefits

• Variety of Associate Discounts

This is an incentive based position, which may include bonuses, incentive or commission plans.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

Responsibilities

The Communication Director is responsible for spearheading strategic direction, initiatives and planning, synchronization, and management of a strategic communications program. Responsible for developing long term company strategy and management of communication technology platforms to include, but not limited to company intranet and future platforms. Provides operational management to teams of communication and IT professionals to meet communication and development goals. Leads communication work for all acquisitions and divestments.

• Develops internal communications strategies and manages delivery of related communications products for the organization.

• Manages team of communication professionals to create key deliverables of corporate communication plan, including the creation and execution of Human Resources strategic communications plan for benefits, workers’ compensation, general human resources, compensation and HRIS.

• Develops and leads team that implements the company’s internal communications strategy, tools and tactics to drive an engaged culture. Work closely with Operations, Human Resources, Brand and other teams to identify and communicate key messages. Understand and utilize appropriate technologies to promote messaging.

• Develops, analyzes and delivers long term strategic plans and budgets for companywide communication technology platforms, including intranet, extranet, and future developments.

• Provides operational oversight of team of communication and IT professionals to deliver products and strategies to meet communication plans related to technology.

• Evaluates and determines direction of future enhancements and/or products for the technology platform. Is the primary owner of “End User Experience” and how content is developed and delivered to Brookdale associates.

• Provides tactical direction of IT administrative, development and leadership teams as the BPO on current and future development of intranet and related sites-using experience and knowledge in SharePoint development, administration and related technology.

• Identifies corporate interdependencies in communication plans, including technology platform, and creates effective interface and solution for identified areas.

• Develops processes, procedures and policies related to the communications technology platform to support long term strategy.

• Directs use of resources as it relates to the technology platform, working with VP Communications, CAO and IT to set interdepartmental budget, capital needs and correct cost allocation for current and future projects.

• Engages executive and leadership teams to demonstrate identified opportunities to improve associate engagement, company performance, cohesion and culture through the technology platform and otherwise.

• Impacts company goals and corporate initiative rollouts by creating and ensuring timely execution of communication plans.

• Demonstrates exceptional leadership, project management, writing, editing and design skills.

• Drafts, manages and reviews company internal communications including organizational changes, corporate updates, new initiatives, acquisitions and others.

• Leads Communications work for all acquisitions and divestments and serves as functional liaison with Integration Office to direct BSLnet adjustments and development of other communications vehicles.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Qualifications

Education and ExperienceMaster’s Degree in Communications, Graphic Design, English, Journalism, Business Administration or related field and a minimum of ten years experience in related field preferred; or equivalent combination of education and experience. Two or more years experience leading and managing technology and business process teams and projects. Experience working with multiple levels of business leaders and business sensitive information.Demonstrated knowledge and experience related to the technical structure, requirements, and maintenance of SharePoint development, administration, security, related components and environments. Previous manager experience preferred.

Certifications, Licenses, and Other Special RequirementsSharePoint administration and/or development.

Physical Demands and Working Conditions

• Standing

• Requires interaction with co-workers, residents or vendors

• Walking

• Sitting

• Use hands and fingers to handle or feel

• Reach with hands and arms

• Talk or hear

• Ability to lift: Up to 25 pounds

• Requires Travel: Occasionally

• Vision

Management/Decision MakingUses experience to develop appropriate communications strategies and create guidelines and procedures for varied decision making within a department. Uses sound judgment and experience to solve complex problems based on precedent, example, reasonableness or a combination of these. Analyzes options, recommends and sets direction for course of action for maximum impact. Knowledge and SkillsPossesses extensive knowledge of communication technology platforms and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Superior writing, editing and proofreading skills for print and Web required. Excellent interpersonal communication skills, and the ability to prioritize multiple projects. Must have a solid command of Microsoft Office programs, desktop publishing concepts in order to provide direction for maximum results. Ability to read, analyze and interpret complex documents. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to respond effectively to sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style.

Brookdale is an equal opportunity employer and a drug-free workplace.

Salary Range Information

$110,710 - $141,031 / year

Job LocationsUS-TN-Brentwood

CategoryAdministration

Sub-CategoryCommunications

Position Type (Portal Searching)Regular Full-Time

ID2024-259868

Location : NameCommunications-NSH

Location : Address111 Westwood Place

Location : LocationUS-TN-Brentwood

Job Code101155

Work LocationOn-Site

Hiring Range$110,710 - $141,031 / year