Experience Inc. Jobs

Now Hiring!

Hybrid in: Brea, CA

Monday-Friday 8AM-5PM

$27.00/HR- DOE

Credit Collections Associate

JOB RESPONSIBILITIES:

• Assigned AR Account Collections

• Generates and reviews account aging data files to select delinquent accounts for collection efforts on assigned accounts

• Manages incoming credit and collection inquiries from internal and external customers

• Printing, faxing, emailing updated statements of account to Customers

• Prepares detailed account spreadsheets as necessary and reconciles all discrepancies

• Creates and maintains database on all collection activity conducted on accounts

• Evaluates customer records and recommends accounts to be closed, credit limit reduced or extended, or collection attempted, based on payment history and purchase activity

• Monitor, review, and release purchase orders placed on credit hold

• Payment Application and Aged Receivables Management

• Post assigned account incoming payments from collection efforts

• identify and apply all account credit memos and perform write-off adjustments on assigned aged receivables

• Collection Reporting and Performance Goals

• Prepares weekly account reports on collection efforts and action taken on accounts

• Attends aging review meetings with Supervisory Management on collection efforts

• Meets established monthly individual Performance Goals and Group Collection Target

EDUCATION AND/OR EXPERIENCE:

• Bachelor's degree preferred or two years of related experience and/or training; or equivalent combination of education and experience.

About You:

• This individual must have strong written and verbal communication skills.

• Ability to communicate effectively to all levels of management, customers, and other staff members.

• Fluency in Spanish or French is a plus.

• Must have experience in Excel, Word, and Outlook. Oracle and SAP experience

• The individual must have the ability to organize and plan collection efforts from an aging report and effectively manage a high volume of accounts.

• The individual should be a self-starter that takes initiative, has the ability to multi-task in a fast-paced environment, be detail oriented and maintain a high level of accuracy and efficiency.

#CB #p1

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.