Experience Inc. Jobs

Home View All Jobs (2,213,313)

Job Information

Robert Half Collections Specialist in Brea, California

Description

Our client is looking for a Collector to join their corporate team in Brea.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

  • Monitor the collections of all branches and national accounts assigned. Make daily contacts to B2B customers regarding invoices over 30 days or dispute related items. Contacting the customer includes calls or emails to the appropriate contacts. Review customer portals for payment status and dispute resolution.

  • Notate all AR activity in appropriate systems.

  • Manages customer account reconciliations including portal verification and updates. Coordinating with Billing Dept. to resolve issues.

  • Process customer requests for invoice copies & W-9’s as needed.

  • Communicate and interact with Sales and Operations team on rate disputes, damage billback disputes and cash flow concerns to resolve delinquency and payment issues in a timely manner meeting with them monthly to review all accounts over 30 days.

  • Prepare and contribute to monthly AR call between branch teams, and Director of Credit and Collections as well as National account review with National team.

  • Call new customers within two weeks of their first invoice to confirm receipt, confirm the billing and AR contact information is accurate and to invite them to review their customer portal on Mckinney’s website.

  • Perform other related duties as assigned.

  • Must be proficient in Excel, especially with V -Lookup and Pivot Tables.

    Requirements

EDUCATION and/or EXPERIENCE

  • Associate degree (A.A.) or equivalent from two-year college or technical school; or at least one-year related experience and/or training; or equivalent combination of education and experience.

OTHER SKILLS AND ABILITIES

  • Strong work ethic

  • Excellent communication skills, both oral and written.

  • Problem solving

  • Attention to detail and highly organized.

  • Proficient in Word, Excel, Outlook, and database

  • Must be able to multitask and support all assigned branches.

  • Fluent in Spanish is a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

DirectEmployers