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Job Description Police Office Manager January 2025

Title: Police Office Manager

Department: Police Department

Nature of work: The Office Manager is responsible for managing the overall administrative

operations for the Chiefs office in the Police Department. Supervision of all Police Clerks,

including but not limited to training, coaching, discipline, and performance evaluations.

Performs a variety of complex, confidential administrative support that requires coordination

and judgement skills. Responsibilities include a variety of roles, including managing payroll

submission and bookkeeping within a framework of rules, regulations, and policies. Duties and

responsibilities include complex procedures and understanding of Vermont Statutes and Town

Ordinances. Employees at all levels are expected to effectively work together to meet the needs

of the community and the organization through work behaviors demonstrating the Towns and

Departments values. Employees are expected to lead by example and demonstrate the highest

level of ethics.

Work Schedule:

Monday Friday; 37.5 hours per week (7:30 am - 3:30 pm or as approved by Chief). May be

required to work overtime when emergencies occur, often without notice.

Contracted Hourly Rates: FY25 \$51,226.50 \$57,622.50

Title of Immediate Supervisor: Receives supervision directly from the Police Chief, Police

Captain or their designee while exercising independent judgment in the daily routine of the

department.

Title(s) of Position(s) Direct Supervision Exercised: Exercising discretion and independent

judgment supervision over the Police Clerks.

Essential Job Functions, Duties, Responsibilities and Tasks:

Supervising staff: Establish and maintain effective working relationships. Knowledge and

experience of leadership techniques, principles and procedures to assign work, schedule,

supervise, train, coach and evaluate their work. Taking on Clerk duties as needed.

Ensuring compliance: Making sure policies, procedures, and standards are followed.

Training: Identifying staff training needs and communicating the needs.

Communicating: Keeping management informed of issues effectively and professionally,

verbally and in writing.

Apply appropriate techniques for dealing with a variety of individuals from various socio-

economic, ethnic and cultural backgrounds, in person and over the telephone.

Maintains records and files and may perform associated office support duties.

Coordinate and manage department grants for approval and submission.

Job Description Police Office Manager January 2025

Prepare the payroll for the department and process the departments bills, including but not

limited to Alarm billing/invoices.

Equipment: Overseeing maintenance and replacement of all equipment used by the Clerks to

ensure it stays in operation.

Non-Essential Duties and Tasks: The responsibilities and duties listed above are examples of the

various types of work performed. The omission of specific duties does not exclude them from the

position if the work is similar, related, or a logical assignment to the position.

Key Competencies:

We will consider any combination of relevant work experience, volunteering, education, and

transferable skills as qualifying, unless specifically stated as required.

Command Skills skill at leading, encouraging tough debate but able to move on, taking on tough

issues and challenges while working through them effectively.

Management knowledge of principles of employee supervision, leadership techniques, and

coordination of people and resources. Willingness to join Town Committees and participate in

Leadership coaching as provided.

Motivating O thers skill at creating a climate where people want to contribute their best; can

motivate different kinds of people and teams; empowers others.

Managing and Measuring Work Skill at clearly assigning responsibility for tasks and

decisions; setting clear objectives and measures; designing feedback loops; and monitoring

process, progress, and results.

Confronting Direct Reports skill at dealing with direct report problems firmly and in a timely

manner; comfortable with regular performance reviews and holding direct reports

accountable.

Critical Thinking skill in using logic and reasoning to identify the strengths and weaknesses

of alternative solutions, conclusions, or approaches to problems.

Perspective knows how to look toward the broadest possible view of an issue or challenge;

can easily pose future scenarios and predict; has broad-ranging interests.

Communicating skill in communicating