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HEI Hotels Restaurant Supervisor, Fleur-De-Lis in Braselton, Georgia

Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations.

We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

We value U.S. military experience and invite all qualified military candidates to apply.

Assist the Director of Food & Beverage OPerations in the planning and supervision of a food and beverage outlet as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.

  • Monitor servers adherence to all service standards.

  • Supervise service of guests, being watchful of signals from guests in need of service.

  • Ability to train and perform all restaurant duties

  • Assisting in on-boarding of new associates

  • Coaching associates with a positive demeanor and helping them reach their potential

  • Oversee and monitor sidework duty completion.

  • Maintain bank to HEI Hotels and Resorts standards.

  • Read daily communication sheets from previous shift and prepare one for the following shift. Check floor plan for appropriate coverage.

  • Check Bar for cleanliness and set up. Check service stands and aisle areas. Check tables for cleanliness and proper set up.

  • Abide by all State, Federal and Corporate liquor requirements pertaining to serving alcoholic beverages.

  • Communicate daily with restaurant manager with regard to special events, house counts, etc.

  • Assist Bar manager in conducting menu classes and taste panels.

  • Communicate both verbally and in writing to provide clear direction to staff.

  • Comply with attendance rules and be available to work on a regular basis.

  • Perform any other job related duties as assigned.

  • High School Diploma or equivalent required.

  • Knowledge of Food & Beverage operations.

  • Hotel experience preferred.

  • Ability to use point of sale.

  • Ability to lift/carry weight up to 50 pounds with or without reasonable accommodations.

  • Ability to push/and pull carts of products weighing up to 150 pound with or without reasonable accommodations.

  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-14037

FLSA Status: Non-Exempt

Street: 100 Rue Charlemagne Drive

Location Description: Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests’ expectations.

We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today.

Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide® discount program. YouDecide® offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.

We value U.S. military experience and invite all qualified military candidates to apply.

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