Job Information
Chateau on The Lake Resort, Spa & Convention Center Laundry Manager in Branson, Missouri
Job Description
Hotel:
Chateau on the Lake
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Laundry Manager
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Full time
Atrium SPIRIT - where teamwork, passion and appreciation ignite service excellence
We offer a competitive benefit package with Daily Pay option. The base salary for this position starts at $45,385 per annum, plus full benefits and discounts at Atrium Hospitality properties across America.
Primary Purpose: The primary purpose of the Laundry Manager is to provide guests with an excellent room experience, ensuring that operational standards and procedures for the Laundry Department are being followed by all Associates.
Work Performed:
The Laundry Manager will be tasked with the following duties, responsibilities, and assignments:
- Lead the Laundry Associates to enable the team to provide a best-in-class guest experience.
- Meet operational standards, and productivity standards for hotel;
- Manage the financial performance of the department by effectively scheduling Associates, submitting accurate payroll records, and controlling expenses for supplies and equipment;
- Manage the department by ensuring Associates understand employment practices, follow interview guidelines, recommend employment decisions and corrective action. Inspect staff work and give guidance to correct deficiencies.
- Support performance management and implement discipline when necessary.
- Educate and Train Associates regarding brand standards and Atriums Cleanliness Assured
- Maintain an accurate record of lost and found items;
- Practice hotel emergency procedures to include fire, life, and safety;
- Follow company security policies and procedures, to include reporting accidents, injuries, and unsafe work conditions;
- Perform or assist with cleaning duties as necessary;
- Support other departments as needed based on business demands; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Required Prior Experience:
Oversight of a housekeeping team in hospitality, healthcare, facilities, or similar environment.
Preferred Prior Experience:
3+ years of experience in hotel Housekeeping Management
Required Education:
High School Diploma or Equivalent
RequiredTechnology:
Basic computer knowledge to include the Microsoft Suite
Physical:
Able to lift a minimum of 50lbs occasionally.
Able to stand or walk for the duration of the scheduled shift
Other:
Flexible working days, early mornings, evenings, nights, weekends, holidays, and special events as needed.
Bi-lingual Preferred
Competencies:
(15) Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
(21) Managing Diversity
Manages all kinds of classes of people equitably; deals effectively with all races, nationalities, cultures, disabilities, ages and both sexes; hires variety and diversity without regard to class; supports equal and fair treatment and opportunity for all.
(13) Courage
Deals with problem direct reports firmly and in a timely manner; doesnt allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.
When youre an Atrium Associate, youre a part of a crucial workforce providing the ultimate Home Away From Home for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer y ur best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career drivenassociates.