Experience Inc. Jobs

Why MCR Health?

A career at MCR Health offers exciting opportunities with one of the largest Healthcare companies in the areas we serve. Now, more than ever, we are looking for exceptional people to support our passion to provide "Exceptional Care to Everyone, Every Time", and to support our Mission to serve everyone. Whether you are providing direct patient care or in other areas of our Company, you can find a home here. We invite you to be part of our Company where you can grow your career and serve with your heart.

In our time of Company growth, we seek a Director of Health Center Operations

Work Location: Bradenton, FL

The Director of Health Center Operations is responsible for developing collaborative relationships with assigned health centers to serve as a liaison between executive leadership and regional leadership. The director will assume responsibility for the analysis, monitoring, and improvement of performance in assigned health centers as measured by organizational performance indicators, such as strategic plan components.

As part of this role, you will:

• Provide leadership for Health Center front office functions and associated staff as well as Center-related human resources, financial, call center, and medical records management activities
• Drive organizational results by working closely with the Chief Operating Officer (COO) and Center Leadership Teams to maximize access to care, quality, efficiency, and favorable financial results
• Lead operations staff and processes in a manner to ensure the highest level of service excellence
• Work closely with COO and key leaders to achieve organizational goals for unduplicated patients and encounters by maximizing the efficiency and effectiveness of Center operational processes
• Work closely with COO and key leaders to achieve organizational financial goals through excellent performance of associated front office functions and maximization of the revenue cycle process
• Partner with the Director of Quality to execute Federally Qualified Health Center (FQHC) patient engagement and satisfaction program
• Provide operational support for the delivery of established and new FQHC patient services such as (but not limited to) Medical care, Pharmacy, lab, and capital projects
• Provide operational support for all lines specialty services

What you need to bring to this role:

• Bachelors degree (or equivalent) in business administration or related field required
• Five or more years in a senior leadership role, in a health care setting, required
• Experience in developing budgets and business plans preferred
• Superior negotiation skills for both internal and external purposes preferred
• Strong working knowledge of data analysis and performance metrics preferred
• Federally Qualified Health Center (HQHC) experience strongly desired
• Must have a valid Florida Driver License in order to drive to various sites

**MCR Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.