Job Information
Western Kentucky University Part-time Office Associate, Continuing & Professional Development in Bowling Green, Kentucky
Location: Bowling Green, KY Category: Staff Posted On: Wed Sep 11 2024 Job Description:
Primary Duties and Responsibilities
Perform general office duties such as answering phones, data entry, and filing.
Create and/or complete forms, reports, and other documents.
Maintain financial, student enrollment, and other program information efficiently and consistently.
Assist with registration of students/participants in CPD and Lifelong Learning courses and events including the collection of fees in the form of cash, credit cards, and checks.
Respond to inquiries regarding program details in person, over the phone, or by email.
Ensure that physical and digital files are complete and organized.
Maintain files according to record retention policies of the university and according to specific program requirements.
Provide enthusiastic customer service to internal and external CPD customers. Examples include: individuals requesting information, individuals attending courses or events, and WKU colleagues.
Assist with special projects and programs.
Assist Conference Services in Event Management as a greeter and customer support
Additional duties deemed necessary to support programs and achieve departmental goals. Some programs and events may require work outside of customary business hours.
Job Requirements:
High School Diploma or GED equivalent, plus one year of clerical experience
Additional Information:
Hourly Range: $12 - $14/hr
Kentucky state law requires all public institutions of postsecondary education to conduct pre-employment criminal background checks to determine suitability for employment.
Western Kentucky University (WKU) is committed to a policy and practice of providing equal employment and educational opportunities to all individuals. In accordance with Title VI and VII of the Civil Rights Act of 1964, Title IX of the Educational Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Revised 1992, and the Americans with Disabilities Act of 1990, no form of discrimination or harassment will be tolerated at WKU on the basis of race, color, ethnicity, national origin, creed, religion, political belief, sex, sexual orientation, gender identity/expression, marital status, age, uniformed services, veteran status, genetic information, pregnancy, childbirth or related medical conditions, or physical or mental disability in admission to career and technical education programs and/or activities, or employment practices.
Persons with disabilities, who need reasonable accommodations to participate in the application and/or selection process, should notify the office of Institutional Equity. To request an accommodation, report a complaint, or ask questions regarding WKU's Discrimination and Harassment Policy (#0.2040), please contact Ms. Ena Demir, Executive Director/Title IX Coordinator via email at ena.demir@wku.edu or by phone at (270) 745-6867. Ms. Demir is also responsible for coordinating the University's response to complaints related to sex and gender harassment. Additional information regarding Title IX is accessible via WKU's https://www.wku.edu/titleix/ website.
Information concerning educational programs offered by WKU are provided at: http://www.wku.edu/atwku/academics.php
For information related to job postings, please email employment@wku.edu.