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Google Engagement Manager, Looker, Google Cloud Professional Services in Boulder, Colorado

Minimum qualifications:

  • Bachelor's degree in Computer Science, Math, a related technical field, or equivalent practical experience.

  • 5 years of customer-facing experience, interfacing with executive stakeholders, driving/managing/delivering IT technical implementations, transformation programs, or other initiatives.

  • Experience supporting enterprise customers in one of the following: cloud professional services organizations, comparable IT consulting, or program management organizations.

Preferred qualifications:

  • Master's degree in a management, technical or engineering field or MBA.

  • 7 years of customer-facing work experience.

  • Experience collaborating with channel partners, systems integrators, and third parties to deliver and manage implementation of high-impact solutions.

  • Experience with analytics and Business Intelligence tools.

  • Demonstrated experience in value consulting, proposal development and execution with public cloud providers like Google Cloud Platform.

Our Professional Services Organization (PSO) in Google Cloud delivers product, strategy, and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments.

As an Engagement Manager (EM), you will draw on customer-facing skills and technical acumen to help customers successfully adopt Google Cloud products.

You will lead the development of Professional Services engagements with our customers to help drive the successful adoption of Google Cloud, and manage the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services (e.g. Google Compute Engine, Google Kubernetes Engine, BigQuery, Google Workspace, Anthos, and AI/ML capabilities).

You'll regularly engage with diverse stakeholder groups, including executives of large enterprises, and a cross-functional and geographically dispersed team within Google to help gather requirements, scope engagements, plan, and deliver service offerings to accelerate the cloud adoption journey. You will utilize your relationship management, leadership skills and technical background to effectively communicate at all levels of the organization.

Google Cloud provides organizations with leading infrastructure, platform capabilities and industry solutions. We deliver enterprise-grade cloud solutions that leverage Google’s cutting-edge technology to help companies operate more efficiently and adapt to changing needs, giving customers a foundation for the future. Customers in more than 150 countries turn to Google Cloud as their trusted partner to solve their most critical business problems.

Additional Information

(Colorado only*) Minimum salary of $106,000 + bonus + equity + benefits.

*Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

  • Accelerate customer adoption of Google Cloud by leading the development of the implementation strategy for Google Cloud Platform (GCP) Customers.

  • Collaborate with Sales and Customer Engineering to capture customer requirements and develop a services strategy for individual accounts and act as the point of contact for services in partnership with the Sales team.

  • Collaborate with our PSO Consultants to determine project goals, define success criteria, and create Statements of Work (SOWs) for customer related projects.

  • Coordinate with PSO Consultants and other stakeholders to develop staffing, project plans, and schedules, including working with external GCP delivery partners as needed.

  • Maintain project level oversight, and manage exceptions related to timelines, milestones, migration goals and business transformation strategies, and travel 30% of the time as needed.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy (https://careers.google.com/eeo/) and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form (https://goo.gl/forms/aBt6Pu71i1kzpLHe2) .