Experience Inc. Jobs

Choice Hotels International, Inc (NYSE:CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit. The ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Position Summary The role of the Maintenance Supervisor is to oversee the hotel's guest and heart of house areas in accordance with brand standards by performing preventative maintenance and repairs as necessary Rate: $30.00 Responds to both customer and hotel staff reports of non-functioning equipment immediately. Maintains problem logbook to record the equipment in need of repair and prioritizes efforts accordingly. Reports any hazards or injuries in the department or hotel and takes immediate action to correct. Maintains rooms in operating condition by performing repairs as needed Understands the Room Preventative Maintenance Program (R.P.M.) Can manage full building systems during the shift Prepares preventative maintenance cart for use each day Replaces or repairs all appliances and damaged bathroom fixtures; executes general plumbing as needed Maintains overall appearance of rooms; replaces broken mirrors, hangs fixtures, does touch-up painting, etc. Repairs and maintains room's heating/ventilating/air conditioning systems Performs preventative maintenance throughout the hotel Maintains the condition of hotel lobbies and restaurants Repairs furniture, carpet, marble, tile windows, mirrors and decorations as necessary Maintains operating equipment in working condition by performing routine equipment checks and repairs Attends schools or seminars to remain current on proper techniques Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations Gives personal attention, takes personal responsibility and uses teamwork when providing guest service Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee Performs other duties as required to provide Yes I Can! genuine hospitality Requirement/Skills Ideal candidate will have a minimum of 6+years of general facility maintenance experience, preferably within the hospitality industry Must have a valid driver's license and be able to successfully pass a driving record check Strong verbal, written and interpersonal skills Works well independently or as part of a team Strong attention to detail Commitment to exceptional guest service Ability to maintain a positive and professional attitude when handling all situations Adhere to the policies and procedures of the hotel Ability to work a flexible schedule including holidays and weekends Working knowledge of computer and math skills. Experience in pool maintenance, HVAC units, plumbing, and electrical work is also a benefit Certifica