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System One Social Media Manager in Boston, Massachusetts

Social Media Manager

Employment Type: Full Time

Date Posted: 4/2/2024

Location: Remote

Pay Range: $90000.00 - $100000.00 per Year

Job Number: JO-2404-2384

Primary Function

Our Fortune 100 tech client is searching for a Social Media Manager who has a passion for PC gaming and esports to drive the client’s community management strategy. As a Social Media Manager you will leverage your knowledge of PC gaming, eSports and hardware to engage with gamers in conversation, report on community sentiment, develop engaging content for the client’s social channels, build relationships with their community to develop advocates and most importantly sharing your passion for gaming across social media.

Duties & Responsibilities

  • Manage execution on HQ global channels based on Global Social Strategy, as defined by the Social Strategist, including but not limited to; Twitter, Instagram, YouTube, Twitch

  • Manage and execute day-to-day social activities across all social handles

  • Collaborate with internal teams and external creative agency to create, edit, produce, and post daily content for all platforms/channels

  • Daily engagement and interaction with the tech client’s gaming community within social handles

  • Daily engagement and interaction with the tech client’s partners across social platforms

  • Real-time support and moderation for any live activations across platforms e.g. Twitch

  • Support regional activations where additional expertise is required

  • Inform decision-making and recommend content adjustments based on social media analytics

  • Recognizing and reassessing if a certain platform is not producing the acceptable ROI

  • Social support of key gaming segment priorities, programs, and campaigns e.g. ESL, Intel Gamer Days etc.

  • Be able to represent Intel gaming identity and tone of voice with posts, replies and content created

  • Support social media strategist to develop global gaming strategy

  • Other duties as assigned

Skills & Qualifications

  • Program/Project management expertise is a requirement

  • Solid knowledge of SEO, keyword research and Google Analytics

  • Knowledge of online marketing channels

  • Ability to analyze social media data and derive actionable insights to improve performance.

  • You are a part of the gaming community: you share the same passion for PC gaming, hardware and esports that our community does

  • Understanding of competitor hardware and current landscape within the gaming community

  • Proven collaboration skills and ability to function in highly matrixed organization

  • Superior communication skills, both written and verbal, attention to detail with strong writing skills and able to match the current tone of voice for our Gaming vertical

  • Highly organized, with the ability to work with multiple teams and geographies

  • Able to manage advocates and relationships with our community

  • Strategic and creative thinker, able to present new ideas on how to drive our community efforts forward.

  • Strong knowledge of social media platforms and experience with moderation tools. (Sprinklr, Hootsuite, etc.)

  • Social Analytics Fluency with experience with using social media analytics tools and developing reports for internal stakeholders. (Google Analytics, Meta Ad Suite, Sprinklr, Smartsheets

  • Experience with crisis management and developed mitigation strategies.

Education & Experience

  • 2-3 years of experience as a Social Media Manager

  • 4+ years of experience in the Gaming, PC Industry, or Entertainment

  • Some college education, Bachelor's Degree preferred, in Marketing, IT, Technology, or similar

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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