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Travelers Senior Software Engineer (Salesforce)-Remote in Boston, Massachusetts

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category


Target Openings


Job Description Summary

Travelers is seeking a Senior Software Engineer to join our organization as we grow and transform our Technology landscape. Individual will complete advanced software end to end engineering tasks that span many parts of a system including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications. Individual will also consult with users to determine hardware, software or system functional specifications, manage the effective use of resources, act as subject matter expert across multiple applications, systems and technologies, leverage technical and business knowledge to drive the planning and execution of complex initiatives, participate in the design/ development process, and provide technical leadership. Successful individual will also have direct report management responsibilities.

This position may be based 100% remotely or in one of our offices.

Primary Job Duties & Responsibilities

  • Lead team through design, development, and implementation solutions present varying degree of complexity, to support expansion and enablement of Salesforce capabilities in support of Business Insurance strategic business imperatives.

  • Oversee complex analysis, advanced level design, debugging, configuration, and development of capabilities for impactful and high visibility business functionality

  • Review and approve detailed solution designs, provide guidance to junior team members, perform code reviews, and ensure appropriate artifacts are reviewed and approved

  • Work with other technical leads, architects, platform, and product owners to identify and recommend technical solutions and alternatives related to the Salesforce platform implementation for Travelers – assess tradeoffs and impact analyses as part of the recommendations

  • Complete cloud-based implementations through custom development in Salesforce Lighting (Aura, LWC), and Apex, as well as out of the box Salesforce configurations.

  • Participate in agile delivery activities such as design, estimating, retrospectives and continuous improvement

  • Ensure availability of the Salesforce platform and provide on-call support to resolve production issues.

  • Experience working with distributed cross-functional/cross-organizational stakeholders

  • Excellent verbal and written communications

  • Experience leading quality in Agile programs and teams

Minimum Qualifications

  • Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.

  • Three years of programming/development experience.

Education, Work Experience, & Knowledge

  • Five years of programming/development experience preferred.

  • Five years or more as Salesforce developer (APEX, Aura, LWC) preferred.

  • One to two years of experience with Salesforce data integration using MuleSoft.

  • Two years of experience in a technical lead capacity in an Agile delivery model.

Job Specific Technical Skills & Competencies

  • Salesforce solution designer and developer (APEX, Aura, LWC) experience.

  • Experience in Salesforce CRM integration, developing and deploying custom integration solutions using APIs and API management systems.

  • Salesforce.com certifications such as Certified Administrator, Certified Platform App Builder, Certified Platform Developer I, Certified Platform Developer II are strongly preferred. Achievement of additional certifications and demonstration of advanced learning is desirable.

  • Expertise in application of test design strategies and techniques, knowledge of test automation tools like Selenium.

  • Experience with complex distributed systems/applications and Cloud Data Platform Services.

  • Experience working with CI/CD processes incorporating test automation.

  • Experience with CA Agile Manager (Rally) or similar ALM tools.

  • Working knowledge of automated deployment/DevOps tools and technologies.

  • Working knowledge of source control management tools such as Git.

  • Delivery - Excellent delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems.

  • Domain Expertise - Demonstrated track record of domain expertise including the ability to influence priorities by identifying solutions that are aligned with current business objectives and closely follow and apply industry trends.

  • Problem Solving - Strong problem-solving skills with the ability to utilize data and proofs of concepts to find creative solutions to difficult problems with broad implications.

  • Communication - Excellent communication skills with the ability to develop business partnerships, describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, and empathetically and attentively listen to other thoughts and ideas. Leadership - Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self-motivation in identifying opportunities and tracking team efforts.

  • Leadership - Strong leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and effectively influence team members.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .