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Highmark Health Senior Software Engineer – Full Stack engineer – AI Services and Platforms in Boston, Massachusetts

Company :

Highmark Health

Job Description :


Entirely Remote Work From Anywhere Role!

We are seeking an experienced Software Engineer to join our AI Services and Platform team and drive the development of innovative AI (generative and predictive) based solutions for our enterprise stakeholders. The ideal candidate will have a good understanding of AI/ML principles, cloud computing, and software/microservice development best practices. Candidate will be an integral member of an agile software engineer team responsible for building scalable LLM-based products and reusable back-end APIs to serve our customers. The incumbent will be responsible for taking an enterprise-wide, architectural view of the solutions and the technical execution of products using the technical stack that best meets the needs of the platform. The position, and team, will be involved in every aspect as part of the software application build process from idea generation, business analysis, technical design and software development using the latest technologies and design patterns. You will independently tackle both well-defined and open-ended problems, while seeking opportunities to expand your technical knowledge and capabilities. Additionally, you will provide technical guidance and mentorship to less experienced employees and perform other duties as assigned.


  • Responsible for designing and creating engineering specifications for software applications and programs. Responsible for designing & writing code that adheres to coding standards. Performs code reviews.

  • Responsible for idea generation, exploring and implementing appropriate technical solutions to achieve the required product features, as well as monitoring technical process against project plan while safeguarding functionality, scalability and performance.

  • A part of an agile work team and responsible for participating in all scrum ceremonies, assisting in sprint planning and completing required sprints in the development through final execution of software applications/programs. Communicate any issues/blockers to the Scrum Master in a timely manner.

  • Drive story creation (i.e. DoD, Acceptance Criteria, estimation). Create Tasks for their stories in applicable software (ex: RTC or Jira), and updates status and assignment accordingly.

  • Monitor work against production schedule and provide progress updates and report any issues or technical difficulties to lead developers on a regular basis.

  • Mentor other associate and intermediate software engineers as needed.

  • Other duties as assigned or requested.



  • Bachelor's Degree in Computer Science, Computer Engineering or a closely related field


  • Master's Degree in Computer Science, Computer Engineering or a related field



  • 5 years proficiency in design and analysis of algorithms, data structures, and design patterns in the building and deploying of scalable; highly available systems

To include:

  • 5 years in at least one modern programming languages (Java, Python, JavaScript, ACE, IIB/ITX, Informatica preferred), and experience with at least two of the following: React, Angular v4+, NodeJS, NoSQL databases, HTML5, CSS, Google Cloud Platform or Amazon Web Services.

  • 5 years of understanding of web services technologies such as REST, HTTPS, JSON

  • 5 years with one or more general purpose programming languages including but not limited to: Java, Python (Django/Flask), C/C++, C#, Objective C, JavaScript, or Go

  • 5 years in defining system architectures and exploring technical feasibility trade-offs for optimizing short term execution while planning for long term technical capabilities


  • Experience or knowledge in building applications that leverage LLMs as a service, like Vertex AI LLM APIs (PaLM, Gemini), Azure OpenAI API, Amazon Bedrock.

  • Experience with designing and developing scalable APIs to handle large number of requests efficiently without compromising performance.

  • Familiarity with cloud technologies and platforms such as Azure, AWS, or Google Cloud Platform.

  • Familiarity with LLM orchestration tools like LangChain, llamaindex for developing RAG based applications.

  • Familiarity with agile development methodologies and working in cross-functional teams.

To Include:

  • 5 years of translating design mockups, prototypes and user stories into working applications

  • 5 years of ability to produce code that is fault-tolerant, efficient, and maintainable

  • 1 year of working with Machine Learning esp. in Natural Language Understanding, Machine Translation, Deep Neural Networks and related fields



  • None


  • None


  • Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment

  • Have experience working with agile methodology of scrum

  • Interest and ability to learn other programming languages as needed

  • Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, unit testing, code reviews, source control management, build processes, testing, and operations

  • Strong track record in designing and implementing large scale consumer facing applications

  • Strong sense of ownership, urgency, and drive

  • Demonstrated passion for user experience and improving usability

  • Experience and willingness to mentor junior engineers and help develop their skills and leadership

Language (Other than English):


Travel Requirement:

0% - 25%


Position Type


Teaches / trains others regularly


Travel regularly from the office to various work sites or from site-to-site


Works primarily out-of-the office selling products/services (sales employees)


Physical work site required


Lifting: up to 10 pounds


Lifting: 10 to 25 pounds


Lifting: 25 to 50 pounds


Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:


Pay Range Maximum:


Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.

For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.org

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Req ID: J241894