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Robert Half Senior Billing Specialist in Boston, Massachusetts

Description

We are in search of a Senior Billing Specialist to join our detail-oriented services team in Boston, Massachusetts. In this role, you will be instrumental in managing customer accounts, processing credit applications, maintaining customer records, and resolving inquiries. The role also involves the use of various software systems such as Accounting Software Systems, ADP - Financial Services, Concur, CRM, and ERP - Enterprise Resource Planning, among others.

Responsibilities:

Invoice Preparation:

  • Order, prepare, and distribute pre-bills for assigned billing partners/accounts

  • Manage eBilling processes, implement changes as necessary

  • Record and maintain accurate phase, task, and billing codes

  • Prepare, finalize, and produce invoices for assigned accounts

  • Assist with complex billing and on-demand requests (manual & electronic)

  • Resolve billing issues through direct contact with partners

  • Maintain and follow-up on unallocated funds

  • Reprint invoices and provide copies as needed

  • Produce ad hoc reports as requested

  • Assist with billing overflow from other offices

  • Update billing addresses and payer information

Client/Attorney Requirements:

  • Coordinate special client billing requests with Billing Manager

  • Implement special rate arrangements with relevant teams

  • Respond to Client Accounting emails and calls promptly

  • Assist with client/attorney analyses and revised invoice balances

  • Prepare client audit reports

  • Maintain client/matter information with the Billing Compliance team

  • Collaborate with collection coordinators on AR issues

  • Work with Conflicts Department on new matter openings

    Requirements

  • 3-5 years of experience in a professional services environment, with law firm billing experience preferred

  • Familiarity with financial/billing software and Finance/Accounting operations; experience with "Aderant Expert" Billing System preferred

  • Experience with electronic billing transmission across various eBilling platforms, BillBlast experience a plus

  • Ability to manage a high volume of tasks, maintaining attention to detail and effective prioritization

  • Proficient in MS Office, with strong Excel skills preferred

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .

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