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The Operations Analyst will provide support to the Operations Coordination at the Department of Public Health's Bureau of Climate and Environmental Health. This individual will work closely with BCEH’s senior leaders including the BCEH Director, Deputy Director(s), and Administration and Finance Director to support their operational needs. The incumbent will aid in establishing operational processes and procedures to assist in the efficient running of BCEH, a bureau of around 150 employees. The Operations Analyst will maintain the calendars of BCEH Director and Deputy Directors to schedule internal and external meetings with other agencies and stakeholders including developing agendas for meetings. In addition, the Operations Analyst will help draft reports and spreadsheets for review by BCEH senior leadership, some for the DPH Commissioner’s office, and will coordinate receiving input from the Bureau’s seven program directors. This individual will be the bureau’s back-up public record liaison and will assist with coordinating public record requests and fulfillment. The incumbent will handle all PRRs for the Childhood Lead Poisoning Prevention Program (CLPPP) program and will provide backup data and document management for CLPPP. _DUTIES AND RESPONSIBILITIES (These duties and responsibilities are not all-inclusive):_ As Operational Support: * Assist with development and/or revise bureau's administrative standards and procedures to ensure successful and efficient operational activities and to facilitate clear communication among BCEH’s senior leaders. * Organize and maintain electronic information and folders on various topics, including program files and administrative information. * Schedule and facilitate bureau-wide and senior staff meetings, including developing agendas with senior leadership, preparing presentation materials, and assisting with follow-up activities. * Coordinate BCEH phone line coverage and maintain records. As Public Record Support * Act as Bureau’s back-up Public Records Liaison working with Primary Liaison, PRR Manager and Communications Manager to track and fulfill all requests. * Learn and maintain knowledge on CLPPP case management and surveillance database document management functionality, data entry requirements, and interface with LeadSafeHomes. * Support CLPPP data team on document management and data needs. * Attend monthly meetings and trainings. _REQUIRED QUALIFICATIONS: _ * Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing assigned unit activities. * Competency to analyze and determine the applicability of data, to draw conclusions and make appropriate recommendations. * Ability to follow written and oral instructions. * Skill to gather information through questioning individuals and by examining records and documents. * Capacity to write concisely to express thoughts clearly and to develop ideas in logical sequence. * Competence to determine proper format and procedure for assembling items of information. * Skill to maintain accurate record and ability to prepare and use charts, graphs, and tables. * Capability to give written and oral instructions in a precise, understandable manner. * Talent to deal tactfully with others and to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds. * Ability to exercise sound judgment and discretion in handling confidential information. _PREFERRED QUALIFICATIONS: _ * Familiarity with the Massachusetts Public Records Law and procedures. * Ability to work collaboratively with program staff, bureau leadership to provide support in improving workflow, administrative procedures, and oversight of program implementation. * Proficiency in Microsoft Office suite including Microsoft Word, Access, Excel, PowerPoint and Teams. About the Bureau of Climate and Environmental Health: The Bureau of Climate and Environmental Health (BCEH) works to protect the public from a variety of environmental exposures, that can occur when we come into contact with pollutants in the air, water, or soil – whether they result from human activities or the natural environment, like radon in soil. For more information go to:Bureau of Climate and Environmental Health | Mass.gov About the Department of Public Health: The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth. We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious diseases, substance abuse, violence, preventable hospitalizations, and health disparities. DPH coordinates programs and policies to address specific diseases and conditions and offers services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems. More information can be found at: MA Department of Public Health _Pre-Hire Process:_ A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure, and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines. Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form. For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4 First consideration will be given to those applicants that apply within the first 14 days. MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least(A)three years of full-time, or equivalent part-time, professional experience in work simplification, management analysis, program analysis, methods analysis, economic analysis, fiscal analysis, financial analysis, budget analysis or in program administration or program management or(B)any equivalent combination of the required experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of two years of the required experience.* II. A Graduate degree with a major in business administration, business management, public administration, industrial engineering or industrial management may be substituted for the required experience.* III. A Bachelor's degree or higher degree with a major other than in business administration, business management, public administration, industrial engineering or industrial management may be substituted for a maximum of one year of the required experience.* Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed. _Comprehensive Benefits_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Administrative Services* *Organization: Department of Public Health *Title: *Operations Analyst * Location: *Massachusetts-Boston-250 Washington Street Requisition ID: 240004JL