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American Express Manager-Business Development-Sales North Shore of Massachusetts in Boston, Massachusetts


American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is outstanding in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies and large corporations.

With 160 years of innovation behind us, our future could not look more promising. We're moving faster than ever and introducing new products, services, and strategies to bring greater value to our business customers. Their success expands our success, so we put heart and soul into helping them achieve results that exceed all expectations.

Global Commercial Services (GCS) is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with corporate clients to help them handle travel expenses and make large purchases through a proprietary payment solutions and expense management tools. The Middle Market Sales & Business Development is passionate about acquiring and growing American Express business with US companies with annual revenue of $10M-$300M.

Job Responsibilities:

  • Drive New Sales from existing and prospective clients with annual revenue of $10M-$300M in primary and secondary markets

  • Achieve New Sales CV targets

  • Execute a transactional sales cycle

  • Sell core American Express solutions

  • Spend significant time on prospecting, ensuring implementation of accounts, and managing new signings through the first 13 months of BCV

  • Sell with integrity and appropriately track prospect data to ensure a coordinated and consistent client experience, in alignment with compliance and internal partner business requirements


Qualifications - External

  • Demonstrating value

  • Proactively and consistently demonstrates the value of partnering with Amex , highlighting key pillars of the value proposition

  • Documents and communicates the return on investment of proposed solutions, identifying unanticipated positive outcomes or benefits


  • Gains a commitment from the prospect to move forward by asking for the business and successfully managing objections

  • Overcomes objections and resistance to proposed solutions with key prospect decision makers and mobilizes them to action

Results focus

  • Demonstrates a competitive, positive, driven attitude, quickly adapts to different situations, and recovers from setbacks

  • Proactively focuses on results, outcomes, and achievements, persistently overcoming obstacles as they arise

Influence & persuasion

  • Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/ or services

  • Utilizes innovative and compelling rationale to overcome complex prospect barriers, enabling mutually-beneficial outcomes

Prospecting & referral

  • Actively prospects to build a pipeline of opportunities, prioritizing by potential value, sales cycle length, and win probability

  • Tenaciously networks to establish, maintain, and expand business relationships and referral sources, especially cold contacts

Consultative selling

  • Effectively identifies client needs with MMCG input to configure solutions that address client requirements and deliver value

  • Positions products and services to meet specific prospect needs and solicits feedback about the value of proposed solutions

Market & industry knowledge

  • Understands at a tactical level market/ industry key competitors, challenges, terminology, technology, trends, and regulations

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.​​​​​​​

Job: Sales

Primary Location: US-Massachusetts-Boston

Schedule Full-time

Req ID: 21007343