Job Information
Boston University LEARNING AND DEVELOPMENT COORDINATOR, Human Resources, Organizational Development & Learning in BOSTON, Massachusetts
The Organizational Development and Learning (OD&L) Coordinator will join a dynamic and mission driven team reporting into the Assistant VP of Talent Development under Human Resources. The OD&L team is responsible for the professional career development of staff at all levels across all the BU campuses. The team’s portfolio includes a wide diversity of learning offerings that are virtual and in-person. The department’s mission is founded on the belief that a thriving environment where all employees can have a sense of belonging is necessary for career success. The OD&L team reflects this mission. In this role, The OD&L coordinator will provide comprehensive logistical planning and implementation support to our compassionate, dedicated, and mission-driven team of trainers and consultants. This role will:
Partner with internal university vendors such as events and conferencing, Learning and Events Technology Services (LETS), facilities, and catering for live in-person programming to support programming at all the BU campuses.
Source and coordinate with external vendors for purchase and creation of materials as relates to programs and initiatives.
Maintain the materials inventory, purchase items, stock and track item usage for efficient and sustainable use of materials.
Format, finalize, and on occasion create materials such as participant guides, handouts, job aids as needed.
Provide on-site support for set-up, break down, and any tasks related to the training event as needed.
Collaborate with team members to format the monthly newsletter for the OD&L team, and create simple promotional materials as needed.
Support the maintenance of the OD&L website, updating and revising content as needed.
Monitor the OD&L inbox, triaging requests in a timely manner while providing high quality service and excellence to our requestors.
Required Skills
A cover letter is required for consideration.
Bachelor’s degree or equivalent combination of training, education, and relevant experience in lieu of a degree
1-2 years of professional experience in program coordination
Strong task and time planning and prioritization skills
Effective communication skills
Excellent customer service & customer experience skills
Comfort with technological tools that support project planning and implementation
Detail orientation
Dependability
Ability to learn with an eye towards continuous improvement
Ability to solve day-to-day problems
Ability to work in a team, collaborative environment
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor .
JH
Required Experience