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Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

We attract driven individuals, passionate to work in a modern engineering culture, and create technology that saves lives.

At Optum, we know the extraordinary happens when we value, include, and learn from diverse people and perspectives. That’s why we’re committed to building an innovative culture where every team member is empowered to do their best work, where our diversity fuels our performance, and where we leverage our collective power to help people live healthier lives and make the health system work better for everyone. We recognize and embrace the strengths of Neurodivergent individuals and are committed to creating an environment where all people will feel connected, safe, heard, respected, and valued.

About the team:

Looking to make a radical impact on the way the health insurance industry uses and applies technology to make patients and providers’ lives easier? Becoming a part of Optum Tech UnitedHealth Group Chief Digital Office (CDO) will give you the opportunity to just that. Serving all of UnitedHealth Group’s digital technology needs, the CDO team is responsible for driving outcomes across nearly 30 million+ human lives with UnitedHealthcare insurance, a number which puts UHC at the top of the pack as the largest managed care provider in the United States.

UnitedHealthcare is on a journey towards delivering a best-in-the-industry consumer experience to its patients and providers. This journey starts with the introduction of seamless digital experiences that support our consumers throughout their healthcare journeys. This team UHC Consumer Engineering, is transforming to meet the moment – to begin radically altering the way our customers engage with the healthcare system using modern tech to solve some of the most complex problems experienced along the way.

The team is focused on the UHC Conversational Experience (CVX) product, an asynchronous messaging platform connecting our consumers to virtual and human healthcare advocates for service and support, leveraging conversational AI.

You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

This role is a Lead Software Engineer for the UHC Conversational Experience Platform.

• Delivery of software from at least 2 cross-functional/cross-component scrum teams, comprised of 4-6 people each

• Leading and mentoring software engineers within the team

• Interfacing with business partners to identify opportunities for better consumer experience

• Partnering with stakeholders to understand business needs, technical solution, and implementation

• Continuously looking for, suggesting, and implementing opportunities for process improvement

• Engineering culture will be one of your core areas of focus, ensuring that our growing, and increasingly global, team adopts core competencies in DevOps, TDD, SRE, and beyond

• Acting as the team’s Lead Engineer, when needed

• Working with our US-Based Lead Engineer to fully understand the software solution and making meaningful contributions to its contours over time

• Contribute to the evolution our system and defining the processes that deliver it.

• Managing people while providing influence over multiple teams

• Evangelizing modern technology to ensure our teams’ continued growth towards high performance

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ years of broad technical knowledge - meaning you are not specialized in Java, Python, or any other coding. That knowledge spans the full stack, from deployment ops and database technologies through to front-end frameworks. Ideally, you have a deep understanding of both OOP and Functional stacks, Relational and NoSQL Data Stores, Streaming Applications, and system development/maintenance in the Public Cloud (Azure a bonus!)

• 4+ years in Agile and Scrum. You know how to structure teams against a single backlog to avoid component specialization, and how to enable true CI/CD. You understand the role of an Engineering Manager in an Agile environment – where supporting the Product Owner’s organizational objectives and clearing roadblocks to accomplish them is paramount.

• 4+ years leading/managing teams and know how to build a culture of appreciation and continuous peer feedback. You know what it takes to rally a team of SWEs to coalesce around a problem and deliver high quality software solutions. You take total ownership over problems, you will make sure the teams focus is where it needs to be, when it needs to be.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, Software Engineering, Data Science, Mathematics, other Engineering degree, IT, MIS, other technology related fields, or a specialized certificate in a technology related field

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for this role is $104,700 to $190,400 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.