Job Information
Marriott General Manager - Franchised in Boston, Massachusetts
Job Number 24145863
Job Category Property Leadership
Location The Envoy Hotel Autograph Collection, 70 Sleeper Street, Boston, Massachusetts, United States
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, HHM Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Opportunity: General Manager
The Envoy Hotel, Autograph Collection by Marriott, is seeking a General Manager to lead the team. The General Manager will be responsible for managing hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager – Regional Director of Operations
Your Focuses
Leadership
Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
Implement best practices to uphold quality and safety standards.
Follow sustainability guidelines and practices related to the HHM Hotels EarthView program.
Employee Development
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
Associate or Bachelor’s Degree in Business, Hospitality or a related field is preferred.
10 years in operations management or similar leadership role in a hotel.
Financial acumen and the ability to develop budgets, and manage financial performance.
HHM Hotels Benefits and Perks
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Quarterly Bonuses and Incentives
24/7 access to TELUS Health, a confidential work-life resource.
Educational/Professional Development
Technology Reimbursements
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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