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Boston University FINANCIAL AID SYSTEMS LEAD, Information Services & Technology in BOSTON, Massachusetts

FINANCIAL AID SYSTEMS LEAD, Information Services & Technology 


SIS (Student Information System) Renewal Program

Job Location


Tracking Code


Salary Grade

Grade 50

Position Type


Job Description

We are seeking a Financial Aid Systems Lead to join the Student Information System Core project organization, responsible for completing hands-on functional and technical project activities to support the implementation of the Campus Solutions Financial Aid module. The Financial Aid Systems Lead will work with the other leads in the other functional areas (Admissions, Student Record, Student Financials, Academic Advising) to ensure cross-functional synergies throughout the project activities. This position is a professional role that will work simultaneously on different workstreams of the project, including:

  • System design/configuration

  • Data conversion

  • Integration requirements and reporting

    Working alongside our implementation partner, the Financial Aid Systems Lead performs the following functions in support of the project efforts:

  • Analyzing functional requirements

  • Managing design and technical specifications

  • Mapping journeys

  • Process and Functional design

  • Prototyping, testing, training, defining support procedures

  • Author, edit and maintain a variety of project and future support documentation artifacts that may include:

  • Service level documentation

  • Business and functional requirements

  • Agile stories and acceptance criteria

  • User acceptance test plans

  • User documentation

  • Training materials

  • Knowledge articles

  • Standard operational process and procedure documents

    This position will demonstrate and explain key product features and provide knowledge transfer to other workstreams of the project team, where needed. Once the solution and processes are implemented, this role will be the point person for post-launch support for financial aid.

    The Student Information System (SIS) Renewal program is a Boston University-wide effort to modernize the Information Technology systems in order to better serve our students and support the university's strategic priorities while mitigating the technical risk our current, custom-developed, mainframe-based SIS presents. Over the next three years, the SIS Renewal Program team and implementation partner Deloitte Consulting will configure and launch new processes and systems for Admissions, Financial Aid, Student Records, Curriculum Management, Student Advising, Student Financials, and Student Employment.

    Related changes to the process and tools for creating student BUIDs and system access, as well as academic reporting and data analytics will also be included. Implementation will occur in phases, with the first new service capabilities launching in summer 2022 and the last in fall 2023.

Required Skills

  • Has experience in process re-engineering, requirements elicitation, and creating and maintaining project related documentation

  • Excellent listening and communication skills (both written and verbal)

  • Strong analytical and problem-solving skills

  • Excellent interpersonal and teamwork skills

  • Strong organizational and documentation skills

  • Self-motivated and able to adapt to continuous change

  • Has worked successfully in a client-oriented team environment

  • Able to collaborate with team members and think of out-of-the-box solutions

  • Ability to juggle multiple priorities in a deadline-driven environment

  • Comfort working on a cross-functional, matrixed team

  • Knowledge of higher education financial aid policies and procedures

    Minimum Qualifications:

  • Bachelor's Degree

  • 5-8 years of work experience, with 3+ years of related experience

  • Familiarity with higher education financial aid systems and federal regulations

    Preferred Qualifications:

  • Experience with PeopleSoft Campus Solutions, specifically for Financial Aid

  • Experience working on large scale implementations, performing common project activities, including:

  • Collecting Business Requirements

  • Solution Design

  • Coordinating and performing testing System Integration Testing (SIT) and User Acceptance Testing (UAT)

    We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.