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Cybba Digital Account Manager in Boston, Massachusetts

Overview

As an Account Manager you will join Cybba’s Commercial team in an effort help Global Marketing leaders solve their most important digital problems. Team members in this role solve these problems through being a product expert of our full-funnel marketing and advertising technology platform. You will be tasked with building, retaining, and growing relationships with our customers.

You will work closely with your clients to understand their needs and prioritize deliverables that drive results, revenue and stickiness. This includes building out marketing strategies, executing and optimizing those strategies, all while delivering the highest caliber results and service. The ideal candidate for this role is a solid contributor and analytical industry expert who is looking to directly impact on accounts as well as develop best practices with Management.

If you love the deadline-driven environment of a startup, online marketing, and forming meaningful customer relationships then this is an incredibly unique opportunity to join our Commercial Team at an exciting time.

Responsibilities

• Own the relationship and customer success of a dedicated subset of Cybba’s clients, including strategy development, campaign execution and optimization, and retention. These are companies like Adidas Group & Mizuno

• Analyze website and performance data to better devise strategies to better understand attribution and Cybba’s role in the overall marketing mix

• Best practice generation with a focus on new campaign ideas, tailored to the unique needs of your clients

• Be a customer advocate internally while efficiently collaborating with support teams, including onboarding, sales, marketing, ad operations, technical & design services.

• Ensure that customers see maximum value from their Cybba spend and fully utilize our platform to hit their goals

Desired Skills & Experience

• 1-3+ years of experience in client service, account management, display advertising, and/or digital marketing

• Demonstrated success in fast-paced and deadline-driven environments

• Detail-oriented with the ability to project manage, set priorities and stay organized when managing multiple client relationships

• Strong analytic skills with the ability to quickly learn new technology or platforms as Cybba evolves

• Excellent communicator and presenter. Comfortable leading calls, meetings or presentations with multiple stakeholders

• Proactive and energetic attitude with the desire to quickly make an impact in a results-oriented group

• Efficiency with MS office tools, email, CRM. GA Certification is a plus

The Company

Cybba equips global eCommerce brands with the tools they need to turn more visitors into customers. Unlike other platforms, we pair our deep understanding of the customer journey with world class technology to orchestrate full-funnel campaigns at scale. Cybba bridges the gap between marketing and advertising efforts to drive maximum impact across every digital channel. With an international team of experts, we design and develop custom campaigns to exceed business goals.

We are always looking to add more smart, collaborative and hard-working people to our all-star team. From sales to account management and ad ops, we’re actively growing in all areas and would love to speak with you!

Cybba Inc. is committed to creating a diverse work environment and is an equal opportunity employer. Cybba considers all applicants for employment with no limit.

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