Experience Inc. Jobs

application support analyst.

• boston , massachusetts

• posted today

job details

summary

• $48 - $52.42 per hour

• contract

• bachelor degree

• category computer and mathematical occupations

• reference1066385

job details

job summary:

Duties and Responsibilities

• Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective

• Work with users to resolve tiers 2 and 3 application or technical problems

• Work with users to define business requirements; define and implement processes for these requirements

• Perform systems testing on enhancements, upgrades, or modification projects

• Prepare detailed report specifications for reports requested by users

• Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools

• Train users on application functions, features and operations

• Write or provide succinct production documentation as required

• Troubleshoot and identify root cause analysis for systems issues

Minimum Experience and Required Skills

·A Bachelor's degree in Computer Science or related field;

·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;

·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)

·Three (3) years hands-on experience writing SQL queries with multiple tables;

·Effective organizational and analytical skills

· Hands-on experience with relational data bases

·Hands-on experience with complex SQL queries

·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective

location: Boston, Massachusetts

job type: Contract

salary: $48.00 - 52.42 per hour

work hours: 8am to 4pm

education: Bachelors

responsibilities:

Duties and Responsibilities

• Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective

• Work with users to resolve tiers 2 and 3 application or technical problems

• Work with users to define business requirements; define and implement processes for these requirements

• Perform systems testing on enhancements, upgrades, or modification projects

• Prepare detailed report specifications for reports requested by users

• Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools

• Train users on application functions, features and operations

• Write or provide succinct production documentation as required

• Troubleshoot and identify root cause analysis for systems issues

Minimum Experience and Required Skills

·A Bachelor's degree in Computer Science or related field;

·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;

·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)

·Three (3) years hands-on experience writing SQL queries with multiple tables;

·Effective organizational and analytical skills

· Hands-on experience with relational data bases

·Hands-on experience with complex SQL queries

·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective

qualifications:

• Experience level: Experienced

• Minimum 4 years of experience

• Education: Bachelors

skills:

• Application Support Analyst (4 years of experience is preferred)

• Performance TestingEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.