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The Strategic Delivery Solutions team drives value creation, disrupts norm, think beyond traditional value stream, and build smart operating model for our Global Technology & Business Services stakeholders. We help transform the business through:

 Process Science & Analytics - Prepare teams in their Digital Transformation journey. Identify areas for improvement using data –driven process discovery.

 Continuous Process Improvement - Identify and drive opportunities to re-design processes and improve process maturity to deliver value creation, disrupt norms, think beyond traditional value streams, and build smarter operating models.

o Process Design/Re-design

 Value Stream Mapping & Analysis

 Process Transformation & Project Delivery

 Idea Incubation (We incubate concepts and apply technologies to deliver strategic solutions for the business in partnership with Digital Partners, Intelligent Automation, & Global Technology Group)

 Design Thinking

o Process Maturity

 Gap Analysis (people, process, policies and technologies) - Process Maturity Checks

 Metric Benchmarking & Target Identification

 Global Business Services Integration Support

Our Team Expertise

 Lean, Six Sigma

 Project Management and Agile Methodologies

 Operational Excellence + ITIL

 Business Process Management

 Design Thinking

 Data Analytics & Visualization

 Quality Management System (ISO 9001, Six Sigma, and TQM)

 Power Automate, Power BI, Office 365 Data Visualization, MiniBOTs

Qualifications

• Must have at least 3-5 years work experience in Continuous Process Improvement under BPO or Shared Services Industry

• Must have knowledge and experience in applying Lean Six Sigma Principles

• Hands-on experience in

• Client/Stakeholder Relationship Management

• Problem Solving

• Project Management

• Experience in using different Automation Tools

• Power Platform (PowerApps & PowerAutomate)

• SQL Server

• VB & VB Macro

• JavaScript

• Python (good to have)

• Knowledge in Artificial Intelligence Programming (e.g., Phyton, Java, C++, JavaScript, etc.)

• Able to build desktop/mobile apps (using MS Power Apps & Power Automate and/or JavaScript) with minimum supervision

• Experience in driving transformation or process improvement

• Excellent presentation and communication skills

• Excellent attention to details

• Lean Six Sigma Green Belt Certified

What is expected of you and others at this level

• Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects

• May contribute to the development of policies and procedures

• Works on complex projects of large scope

• Design, develop, test and deploy solutions (automation & process improvement) consistent with organization objectives in line with process, people, policy, and technology challenges.

• Modernize systems through automation projects delivered.

• Deliver quantifiable value (type 1 and type 2 savings) through automation, process improvement, and data analytics.

• Work effectively with stakeholders (operations, digital partners, etc.) in value creation and process improvement/

• Manage relationship with stakeholders, maintaining regular cadences and alignment

• Solutions are innovative and consistent with organization objectives

• Completes work; independently receives general guidance on new projects

• Work reviewed for purpose of meeting objectives

• May act as a mentor to less experienced colleagues

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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