Job Information
Western Aircraft Turboprop Service Manager in Boise, Idaho
Job Summary
The Turboprop Service Manager is responsible for managing technicians, equipment, and other resources needed to complete individual corporate aircraft projects to ensure the safe completion of work within compliance of 14 CFR Part 145 standards.
This person will be responsible for ensuring the technicians use appropriate current technical data, and all aircraft/component work orders scheduled for completion by their assigned personnel falls within the limits of Western Aircraft’s certified repair station ratings. They will also be responsible for budgeting, bidding / forecasting project requirements to ensure quality standards are met and profitability of the department is maintained.
Duties & Responsibilities
Directly manages multiple projects incorporating maintenance, avionics, and interiors
Ensures on time delivery of assigned projects
Works with scheduling, parts department, vendors, and department heads to ensure timely coordination of all aspects of assigned projects
Acts as customer liaison providing timely information regarding assigned projects
Ensures proper documentation of customer approvals
Provides accurate invoices to customers
Ensures customer accounts are within established credit limits before return to service of aircraft
Provides accurate information regarding assigned projects at daily production meetings
Works with Job Lead to monitor labor hours versus scripting; if necessary, determines reasons for duration of project, and communicates findings to Production Planning
Provides feedback to department heads regarding process improvement
Works flexible hours to accommodate arrivals and departures of assigned projects
Directly supervises assigned Team Lead Technician
Writes annual performance evaluations and disciplinary actions for assigned technicians
Indirectly supervises up to 35 technicians at all levels
Motivates, mentors, trains, and provides constructive criticism of assigned team members
Ensures accuracy of all assigned work orders and closes them in a timely manner
Ensures proper care of customer property at all phases of maintenance work
Understands and follows all safety procedures
Qualifications & Job Requirements
Minimum five (5) years’ experience in general aviation
Minimum three (3) years’ leadership experience in general aviation
Thorough knowledge of aircraft completion, production, and manufacturing operations
Familiarity with the industry vendors, regulations, and current procedures for completing interiors on a timely and competitive basis
Must be able to read, understand and utilize blueprints in a fabrication business
Strong customer service skills
Able to rationalize and justify capital expenditures, budgets, business plans
Bachelor’s Degree in Aviation, Business Management, Finance, or equivalent work experience preferred
FCC license or an FAA Repairman’s Certificate required
A&P certifications required
Other prerequisites
Pass pre-employment drug screen and background check
Ability to obtain Airport Issued security badge
Valid Driver’s License
Work Environment & Physical Requirements
- Work is performed in an aircraft hangar environment with moderate noise level. The employee is frequently subject to both inside and outside environmental conditions. Constantly requires sufficient personal mobility and physical reflexes such as bending, stooping, kneeling, twisting, and turning to pick parts. Must have ability to lift and move items weighing up to 50 lbs. and 25 lbs. overhead.
Available Benefits
Medical, dental, vision
Short term & Long term Disability - paid 100% by Company
Life & Accidental Death and Dismemberment - paid 100% by Company
Paid vacation, holidays, sick leave, jury duty, bereavement
Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
401K & Roth 401k with employer match
Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.