Experience Inc. Jobs

Job Information

Merck Specialist, Service Delivery/Management, MAHI IT Global Business Partners- On-site in Boise, Idaho

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities.

This is a full-time position within our Company Animal Health Technology Solutions (AHTS) IT in the area of business solutions and technical support. This role will be based in North America and will collaborate with the AHTS IT team globally to develop and support IT solutions that will enable the AHTS business to continue to better utilize the global IT services. The immediate priority for this role will be to focus on the critical activities to support the business units and the technical teams within Biomark and IdentiGEN.

Key Responsibilities

Under the leadership of AHTS IT, this role will provide IT engineering and technical support for the global AHTS IT team in some the following areas:

  • Engineer IT solutions to enable the business to best utilize the full range of IT services.

  • Provide support for AHTS R&D / Tech Lab users using special configurations and setup that will be deployed globally.

  • Assist business AHTS R&D / Tech Lab with complicated application packaging requests and risk assessments.

  • Engineer IT solutions for remote AHTS field users using various tools to support customers.

  • Provide engineering support as required for legacy infrastructure such as servers, network and applications.

  • Provide support for the shutdown of legacy infrastructure for AHTS sites in North America but also at a global support for others sites.

  • Complete special projects at the Boise location for Biomark and Kansas for IdentiGEN as required.

  • Complete special projects for Biomark and IdentiGEN as required Globaly.

  • Act as the lead IT representative to gain the voice of the customer for AHTS R&D / Tech Lab to help enable IT solutions for the business.

Education Minimum Requirements:

  • High School diploma.

Required Skills and Experience:

  • Minimum 3 years of IT Research and development support and IT support.

  • Engineer IT solutions to enable the business to best utilize the full range of IT services.

  • Provide support for AHTS R&D / Tech Lab users using special configurations and setup that will be deployed globally.

  • Assist business AHTS R&D / Tech Lab with complicated application packaging requests and risk assessments.

Preferred Skills and Experience:

  • Work with teams, self-leader (remote management)

  • Network knowledges

  • Computing specialist

  • Cloud knowledges

  • IT general understanding

MSJR

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Job Posting End Date:

02/6/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R329942

DirectEmployers