Experience Inc. Jobs

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Strategic Network Access team tackles emerging business challenges tied to Lumen’s overall growth strategy and network assets. Applying advanced engineering and network principles, theories, concepts, and technologies to solve unusually complex problems through data analytics. This is a highly cross functional role that engages across all business units to drive alignment and consensus on creating new value streams across the business.

Location

This is a work from home position within the U.S.

The Main Responsibilities

• Assists with outcomes and recommendations of action plans with supporting data.

• Drives revenue enablement and customer capture projects leveraging network data and analytics.

• Leads the development, evaluation and implementation of new and innovative principles, processes and applications.

• Provides these things to our Data Science team – feedback, validation, and clarity of the data to support the analytical outcomes.

• Provides advice and counsel to assigned business leadership on interpretation of operating results and trends.

• Develops key business indicators and other quantifiable measurement tools to track results of business activities.

• Creates simple output content for leadership based upon complex network and business analysis.

• Actively seeks opportunity to improve customer experience, revenue capture, cost reduction or internal efficiency.

What We Look For in a Candidate

Required Qualifications

• Bachelor's degree in Engineering, Finance, Mathematics, Data Analytics with 6+ years of experience.

• 4+ years of experience with Master's Degree.

• Continuous improvement and a transformative mindset to solve Lumen’s complex and cross functional business objectives in an agile and fast changing environment.

• Recognizable as a leader, possessing outstanding communication and interpersonal skills.

• Expert quantitative and technical skills required.

• Expert data sourcing and manipulation across SQL and flat file data environments

• Experience in revenue enablement function across network space.

• Advanced financial acumen and quantitative skills.

• Expert Proficiency in Microsoft 365 applications (Excel, PowerPoint).

• Ability to shape complex data into an actionable and measurable outcome for stakeholder and leadership consumption.

Preferred Qualifications

• Data storytelling that influences positive outcomes and actions from complicated data.

• Ability to solve complex problems with limited direction and supervision.

• Ability to consume key components of a problem statement and create an approach to a solution and ability to execute that plan to completion.

• Ability to proactively identify internal business risks and craft a plan to mitigate those risks.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$80510 - $107340 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.

$84740 - $112980 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.

$88980 - $118630 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.

$93210 - $124280 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

What to Expect Next

Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.

Requisition #: 334414

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary Range

Salary Min :

80510

Salary Max :

124280

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Application Deadline

01/11/2025