Fiserv Professional Services Project Manager, Senior in Boise, Idaho
What does a great Project Manager do?
The purpose of the Senior Project Manager’s job is to ensure predictable, consistent, and successful project delivery. The Senior Project Manager will plan, coordinate, and monitor larger scale scope and budget projects with a high degree of complexity and risk. The Senior Project Manager will partner with key business stakeholders to ensure a successful start-up and completion of a project. Projects can span multiple business units or functional areas. The Senior Project Manager is expected to work under minimal supervision with oversight provided by the Senior Manager.
Basic Qualifications for Consideration :
Ensure predictable, consistent, and successful project delivery
Provide a holistic view of the overall project to the organization and all stakeholders
Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure on-going control of the project (E.g., Kick off meeting, overall Project Management Approach, Communication Plan, Risk Management, Issues Management, Change Control, etc.)
Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path
Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes
Keep all stakeholders (internal & external) engaged in the project, aligned on expected outcomes and informed about what is occurring throughout project
Proactively communicate the project’s progress on an on-going basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions
Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv Objectives.
Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network. Understands the culture of organizations.
Preferred Skills, Experience, and Education:
Bachelor degree in business or equivalent work experience
5-7 years of previous project management and/or relevant consulting experience
Knowledge of, and demonstrated experience in, project management processes and methodologies, as well as, project lifecycles
Experience in driving large scope projects with many moving parts and interdependencies
Experience in large scale change efforts and change management
Experience with matrix management of cross-functional processes and teams
Experience with Microsoft Project
Possesses the following key skills/behaviors:
Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Fiserv to maximize program effectiveness and influence
Poised and composed interaction with all levels of the organization (within Division), including senior-level audience
Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery
Ability to adapt to and work effectively within a variety of situations and with various individuals
Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace
Ability to lead and influence with minimal direction from sponsor or manager
Accountability & Commitment:
Ability to achieve project outcomes and stakeholder satisfaction
Ability to identify project obstacles and proactively mitigate risks. Escalates and resolves complex issues effectively
Ability to quickly grasps complex concepts and conveys concepts in a way that is easily understood by others
Ability to incorporate feedback and adjust plans or approach
Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery
Ability to explain the business rationale and benefits of change to client, including impacts to project
Ability to identify, analyze and solve problems
Ability to effectively and quickly solve complex problems rather than symptoms
Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc.
Ability to use proven project management methods and practices to facilitate the achievement of project outcomes
Ability to provide a complete view of the overall project to the organization and all stakeholders
Travel required : Percentage/frequency of travel—20%
Who We Are:
We are looking for and individual w/ retail banking and business analytics experience to join our team
Do you enjoy working in a fast paced environment where your contributions can make an immediate impact
Do you like to work w/ external clients in order to help them achieve the desired results
Do you enjoy being part of a small team in a project environment where your skillsets will be vital to contributing to all facets of the business
Are you looking for a flexible work environment w/ a Fortune 100 company
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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