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Mitchell International, Inc. Notifications Specialist in Boca Raton, Florida

Mitchell, Genex and Coventry

With Mitchell, Genex and Coventry now one organization, we’ve dramatically expanded our ability to deliver innovative services and technologies to our customers. We’ve also seen career opportunities within our combined organization grow. Each part of our organization helps people recover after a challenging event in their lives.

Mitchell delivers trusted software and services to the property & casualty claims, collision repair and risk management industries with technology-enabled solutions that simplify claims handling, repair processes and pharmacy transactions. Genex helps injured workers return to their jobs in a safe and efficient manner through compassionate case management, reducing health care costs and disability expenses for our customers. Coventry offers the nation’s largest and most diverse set of provider and ancillary networks focused on improving total overall outcomes.

Together, we bring a complete set of proven capabilities for our partners who require more than one-dimensional solutions. We combine innovative technology, insightful analytics and deep expertise to help them reach their ultimate goal—restoring lives.

This is a full-time position and must be located in Boca Raton, FL or surrounding areas. The hourly rate for this position is $16-$17 per hour.

  • Generates Notification Letters using specific client protocols to ensure correct format and process

  • Reviews processed documents for accuracy prior to sending out to client

  • Reviews workflow functions to ensure tasks are being completed

  • Acts as a mentor to new Notifications team members by assisting with the training process

  • Liaises with clients where necessary regarding processing correspondence

  • Adheres to client protocols and jurisdictional regulations including, logging, processing and progress inquiries

  • Contacts appropriate agencies for verifying information

  • Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail

  • Operates company software and equipment

  • Enters data by inputting alphabetic and numeric information into system via keyboard

  • Communicates using correct English, spelling, grammar, and punctuation

  • Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines

  • Proficiency with imaging/scanning documents

  • Maintains confidentiality and discretion as a general rule

  • Works effectively as a team contributor on all assignments

  • Interacts professionally with other employees as well as clients

  • Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics

  • Understands current URAC standards as appropriate to job functions

  • HS Diploma or GED equivalent required

  • Proficient with MS Office Suite

  • Excellent communication skills-verbal and written

  • Ability to organize and prioritize work effectively

  • Ability to accept and apply constructive feedback

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living.

The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

#LI-ALLEXIS

#GNX

Req ID: 21-11956

External Company Name: Genex Services

External Company URL: https://www.genexservices.com/

Street: 6111 Broken Sound Parkway NW, Suite 207

Benefits / EEO Statement (Text Only): We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living.

The Company is an equal opportunity employer, values the diversity of our workforce and the knowledge of our people. The Company does not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

#LI-ALLEXIS #GNX

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