Job Information
Macy's Department Store Retail Sales Associate - Furniture/Mattresses/Rugs in Bloomington, Minnesota
Engage with customers to understand their furniture needs, demonstrating knowledge of store products and services to build sales and minimize returns Offer personalized recommendations and suggest complementary products to enhance the customer's shopping experience Utilize technology to complete customer orders, assist customers in envisioning and selecting the most suitable products for their needs, and provide support to those using devices to shop and compare Participate in ongoing product knowledge training through both technology and vendor partners Ensure high-level of customer service through problem-solving and customer-focused solutions, such as converting a return into an exchange and expediting resolution of delivery issues Maintain contact with customers through the pre- and post-delivery process to ensure a positive shopping and delivery experience Adhere to Asset Protection and inventory control compliance procedures