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Nickelodeon Universe Retail Cashier Part Time - $300 Sign-On Bonus Bloomington, MN, USA Req #616 Tuesday, March 12, 2024 PURPOSE: To provide exceptional guest service to all guests at Mall of America. To maintain welcoming and inviting retail locations via cleaning, stocking, and other duties as needed. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provide outstanding guest service by greeting and conversing with guests and determining their needs; in a courteous and polite manner. Assist guests with product, ticket, and general questions concerning Mall of America and the local region. Prepare and organize product for display and purchase. Maintain specific product area as determined by supervisory team. Communicate inventory levels and sales of product to the Retail team. Understand the products carried, their features, options, and benefits; as well as the branding of Nickelodeon Universe and Mall of America. Clean, organize, and maintain the sales floor and stock rooms. Restock sales floor and displays as needed. Oversee safety and cleanliness of locations assigned. Utilize and maintain loss prevention procedures for both product and currency. Maintain knowledge of current sales, promotions and discounts. Utilize suggestive selling techniques; upsell items to raise the average dollar per transaction and increase sales. Recommend, select, and assist in locating merchandise based on guests' needs and questions. Efficiently utilize the point of sale system to ring and count funds accurately and timely while following established cash handling procedures. Explain and enforce ticket policies for Nickelodeon Universe and other attractions. May provide support in other work areas as needed. Regular and consistent attendance. Other duties as assigned. PREFERRED SKILLS, KNOWLEDGE AND ABILITIES: Must be at least 16 years of age. Outstanding guest service skills. Previous retail experience preferred. Previous cash handling experience preferred. Basic knowledge of computers preferred. Ability to communicate clearly and effectively with guests, both internal and external. Basic math skills. Understanding of USD currency. Point of sale experience preferred. Interpersonal skills -- working alone and with a team. PHYSICAL JOB REQUIREMENTS: Stand and move -- Frequently Perform repetitive motion (using keyboard/touch screen) -- Frequently Kneel and bend -- Occasionally Reach at or below shoulder level -- Frequently Reach at or above shoulder level -- Infrequently Stoop/squat -- Infrequently Lift/Carry up to 10 lbs -- Occasionally Lift/Carry up to 30 lbs -- Infrequently Ability to lift up to 50 lbs -- Infrequently Handle larger items such as boxes or packages -- Infrequently SCHEDULE: Flexible, includes days, evenings, and weekends. Working some holidays required. Pay type: Hourly Other details Job Family MOA Pay Type Hourly Bloomington, MN, USA Share this job: *Mall of America is an EEO employer: women, minorities, the disabled and veterans are encouraged to apply.